Hospitality Supervisor

Sodexo Group; England; On-site; GBP 80,000 - 100,000; Full time

Job summary

Join a dynamic team in a role where your passion for food and hospitality can shine. In this full-time position, you will lead and inspire a team at a prestigious venue, ensuring exceptional service and memorable experiences for guests. With opportunities for professional growth and a supportive work environment, this role offers the chance to make a real impact while enjoying a range of benefits, including discounts and wellbeing support. If you are ready to take the next step in your career, this is your opportunity to thrive in a rewarding and fulfilling role.

Benefits

Discounted Gym Membership

Free Meals on Duty

Free Car Parking

Employee Assistance Programme

Health and Wellbeing App

Flexible Work Environment

Cycle to Work Scheme

Volunteering Opportunities

Competitive Compensation

Full Protective Uniform Supplied

Qualifications

• Proven experience in hospitality leadership and service improvement.
• Ability to manage a team and achieve departmental objectives.
• Strong communication and organizational skills.

Responsibilities

• Coordinate daily hospitality services and manage events.
• Ensure service standards are consistently met.
• Act as liaison between Sodexo, clients, and customers.

Skills

Hospitality Management

Event Coordination

Customer Service

Team Leadership

Operational Knowledge

Cost Management

Interpersonal Skills

Planning and Organization

Tools

Computer Literacy

Job description

“A role where you can bring your passion for food”

• £13.20 per hour
• 40hours per week
• Full Time Contract with Overtime opportunities
• 24 – hour Welfare Helpline
• Discounted Gym membership
• Discounted Worldwide Travel and more
• Close to the central town, free meals on duty, free car parking on site, uniforms provided and changing rooms available.
• Location: Kings College, South Road, Taunton, Somerset, TA1 3LA

Are you passionate about delivering exceptional service and leading by example? Sodexo Independents is seeking a dynamic and experienced Hospitality Supervisor to support our operations at Kings College Taunton.In this key role, you'll coordinate daily hospitality services, manage events, inspire your team, and ensure the highest standards of service are consistently met.If you thrive in a fast-paced environment, have a proven track record in hospitality leadership, and are ready to make a real impact—this could be the perfect next step in your career.

We do not work unsociable hours and your holiday allowance includes Bank Holidays. Christmas has an extended period of ‘’gifted’’ holiday.

What you do:

• To coordinate and deliver Hospitality and Event on a day to day basis
• To ensure service standards are met at all times
• To liaise with wider hospitality team and kitchen to ensure all agreed services offered are delivered
• To deliver impeccable service and be a role model to all employees by leading by example
• To achieve all agreed departmental objectives, manage employee expectations and standards and forge an excellent professional relationship with our client
• To manage the day-to-day operational marketing activity and hospitality events and to complete all business paperwork in line with company policies and procedures.
• To act as liaison between Sodexo, clients and customers
• To manage and develop the business to ensure customer care and satisfaction meets the required standards.

What you bring:

• Operational knowledge, skills and experience across both Conference and Banqueting and Restaurants with proven results in service improvement
• Management and control of costs and acting on discrepancies
• Management of a team with proven positive outcomes
• Good standard of literacy
• Computer Literacy
• Good interpersonal skills and ability to communicate effectively with customers, clients, and staff
• Good planning and organisational skills
• Ability to achieve and set standards and operate to performance criteria
• Positive approach to learning in role and identifying own training needs as appropriate
• Self-motivated
• Sense of own initiative
• Ability to work effectively as part of a team
• Flexible approach to role
• Track record of success in a similar role
• Proven experience of compliance in line with the audit process
• Experience in leading company initiatives
• Experience of working within a compliance environment
• Previous experience of leading a successful team
• Proven track record of business development

What we offer:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.You’ll belong in a company and team that values you foryou;you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied.

Ready to be part of something greater? Apply today!

**Sodexo and our Clients are committed to safeguarding and promoting the welfare of children. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (UK) and / or Disclosure Scotland (Scotland)**

*Sodexo reserves the right to close this advert early if we are in receipt of a high number of application