Hospitality, Supermarket Assistant

John Lewis Partnership; Reading; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking passionate individuals to join their service counters, where you'll engage with food lovers and promote ethically sourced products. This role emphasizes building lasting customer relationships and ensuring the highest standards of food presentation and hygiene. You'll be part of a dynamic team, contributing to a welcoming atmosphere that keeps customers returning. If you have a keen interest in food trends and enjoy working in a customer-focused environment, this opportunity is perfect for you. Join a company that values its partners and offers a supportive work culture.

Qualifications

• Strong communication skills to work effectively with customers and team.
• Experience in customer-facing roles is a plus.

Responsibilities

• Ensure highest presentation and hygiene standards at the food counter.
• Maintain stock levels and follow health & safety protocols.

Skills

Communication Skills

Job description

ABOUT THE ROLE

As a Partner on our service counters, you'll have the perfect opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced and recommend recipes for customers to try. You'll actively be bringing our ethos - passionate Partners serving food lovers - to life.

You'll use your enthusiasm and friendliness to build lasting relationships with your customers. You'll make all the difference to the impression they have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime, all the while helping to maximise sales and profit.

Key Responsibilities

1. You'll take responsibility for your own food counter ensuring the highest presentation and hygiene standards at all times.
2. Staying on top of stock levels, ensuring the products our customers love are there when needed.
3. Taking great care while working with open food and ensuring all due diligence and health & safety protocols are followed, helping to reduce food wastage.
4. Maintaining your knowledge of new products and having a good understanding of Waitrose's food values (e.g. animal welfare).
5. Supporting the wider shop team when required with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

• Experience of working in a customer-facing role is welcomed.
• Experience of working in a catering / hospitality environment.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Closing Date: April 8, 2025

Pay: £12.40 Hourly

Contract Type: Permanent

Hours of Work: Part time work (13.75 hours per week) to include Monday 16:00 - 19:15, Tuesday 16:00 - 19:15 & Saturday 9:00 - 17:00

Job Level: Partnership Level 10

Where You'll Be Working: Reading (Waitrose & Partners), 980 Oxford Road, Reading, Berkshire, RG30 6WR