Hospitality, Supermarket Assistant

55 Redefined Ltd; Cobham; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company is seeking a Partner for its service counters, where you'll showcase your passion for food while ensuring high presentation and hygiene standards. This role involves maintaining stock levels and positively influencing customer impressions of the brand. Join a team focused on excellence and innovation in retail.

Qualifications

• Effective communication skills for teamwork and customer interaction.

Responsibilities

• Take responsibility for food counter, maintaining high presentation and hygiene standards.
• Manage stock levels to ensure popular products are available.
• Work carefully with open food, adhering to health & safety protocols.
• Stay informed about food values, such as animal welfare.

Skills

Effective communication

Job description

About the role

As a Partner on our service counters, you'll have the opportunity to demonstrate your knowledge and passion for food, ensuring it is ethically sourced and recommending recipes to customers. You'll actively bring our ethos — passionate Partners serving food lovers — to life.

You will use your enthusiasm and friendliness to build lasting relationships with customers, positively influencing their impression of the Waitrose brand and fostering loyalty. Additionally, you'll help maximize sales and profit.

Key Responsibilities

1. Take responsibility for your food counter, maintaining high presentation and hygiene standards.
2. Manage stock levels to ensure popular products are available.
3. Work carefully with open food, adhering to health & safety protocols and reducing food wastage.
4. Stay informed about new products and understand Waitrose's food values, such as animal welfare.
5. Support the wider shop team with general shopkeeping tasks as needed.

Essential skills/experience you'll need

• Effective communication skills for teamwork and customer interaction.

Desirable skills/experience you may have

• Experience in a customer-facing role.
• Experience in catering or hospitality.
• Knowledge of current food and drink trends.
• Flexible approach to support the branch as a whole.

About The Partnership

We’re the UK’s largest employee-owned business, home to John Lewis and Waitrose. We’re driven by our purpose to build a happier world. As we look to the future, there’s never been a more exciting time to join us.

We focus on being excellent at retail, continuously innovating, diversifying, and maintaining our commitment to price, quality, and service. As Partners, we share ownership and responsibility, contributing to our success and supporting one another with kindness and respect.

We foster an inclusive environment where everyone can be themselves and thrive, growing both individually and collectively. As Partners, we all make a difference — and we own it.

Important points to note:

Some roles require pre-employment vetting, including DBS checks for successful candidates. You will be informed and provided with details during recruitment. We encourage prompt completion of any vetting documents to avoid delays. DBS checks will be conducted by a registered third-party body, and financial probity checks may also be necessary for some roles.

We recommend applying promptly, as vacancies may close early if we receive high application volumes.

We support flexible working arrangements, such as flexible or compressed hours, job sharing, or shorter contracts. Please discuss your preferences with the hiring manager during your interview.