Hospitality, Supermarket Assistant

55 Redefined Ltd; Cirencester; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a leading employee-owned business as a Partner on service counters, showcasing your passion for food and building customer relationships. This role involves managing food presentation, stock, and ensuring a high standard of hygiene while promoting an inclusive and innovative environment.

Benefits

Flexible working arrangements

Opportunities for personal growth

Qualifications

• Skills in effective communication to collaborate with team and customers.

Responsibilities

• Responsible for own food counter, ensuring high standards of presentation.
• Manage stock levels to ensure availability of products.
• Maintain knowledge of new products and Waitrose's food values.

Skills

Effective communication

Job description

About the role

As a Partner on our service counters, you'll have the opportunity to demonstrate your knowledge and passion for food while feeling proud of how it is ethically sourced. You will recommend recipes to customers and bring our ethos - passionate Partners serving food lovers - to life.

You'll use your enthusiasm and friendliness to build lasting relationships with customers, making a positive impression of the Waitrose brand and encouraging repeat visits by earning their trust and loyalty. You will also help maximize sales and profit.

Key Responsibilities

• Take responsibility for your own food counter, ensuring the highest standards of presentation and hygiene at all times.
• Manage stock levels to ensure popular products are available.
• Handle open food carefully, following all health & safety protocols, and help reduce food wastage.
• Maintain knowledge of new products and understand Waitrose's food values, such as animal welfare.
• Support the wider shop team with general shopkeeping tasks when required.

Essential skills/experience you'll need

• Effective communication skills to work well as part of a team and with customers.

Desirable skills/experience you may have

• Experience in a customer-facing role.
• Experience in catering or hospitality environments.
• Up-to-date knowledge and strong interest in food and drink trends.
• A flexible approach to support the whole branch.

About The Partnership

We’re the largest employee-owned business in the UK, home to John Lewis and Waitrose. As Partners, we share ownership and responsibility, working together to build a happier world. We focus on retail excellence, innovation, and diversification, committed to price, quality, and service.

We embrace our differences, create an inclusive environment, and support personal growth. As Partners, we all make a difference and own our success.

Important points to note:

• Some roles may require pre-employment vetting, including DBS checks. You will be informed and provided with details during the recruitment process.
• Apply promptly as vacancies can close early due to high application volume.
• We support flexible working arrangements, such as flexible hours, job sharing, or shorter contracts. Discuss these options with your hiring manager during the interview.