Hospitality Shift Leader - Flexible Hours + Team Training

Mitchells & Butlers PLC; Walsall; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Flexible shifts

Brand discounts 33%

Friends & family discount 20%

Wagestream access

Team socials

Pension

28 days holiday

Free shares

Employee helpline

Job summary

Mitchells & Butlers PLC, at Ember Inns Bell, is seeking a Shift Supervisor to welcome guests, deliver great service and lead a team that keeps guests coming back for more. You’ll be part of the day‑to‑day running, host guests and confidently guide your colleagues through service.

With a focus on training, cleanliness and safety, you’ll set the standard for hospitality while creating a warm, welcoming atmosphere that makes Ember Inns a local favourite.

Qualifications

• Be part of the day-to-day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Responsibilities

• Be part of the day‑to‑day running of the site: acting as a host, serving guests and confidently lead your team
• Be a shift leader
• Be a role model for your teams, helping with their training
• Maintain high standards of cleanliness and safety

Skills

Guest service

Team leadership

Training others

Safety standards

Job description

Mitchells & Butlers PLC, at Ember Inns Bell, is seeking a Shift Supervisor to welcome guests, deliver great service and lead a team that keeps guests coming back for more. You’ll be part of the day‑to‑day running, host guests and confidently guide your colleagues through service.

With a focus on training, cleanliness and safety, you’ll set the standard for hospitality while creating a warm, welcoming atmosphere that makes Ember Inns a local favourite.