Guest-Experience Shift Leader | Flexible Hours & Perks

Mitchells & Butlers PLC; Hemel Hempstead; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Brand discount 33%

Friends discount 20%

Wagestream access

Pension plan

28 days holiday

Free shares

Employee helpline

Team socials

Job summary

Mitchells & Butlers PLC is seeking a Part Time Shift Supervisor for Ember Inns. You will welcome guests, lead a team, supervise shifts, and help train colleagues, ensuring high service standards and a warm, welcoming atmosphere across the pub group.

Join us in a role that supports flexible shifts, guest satisfaction and a fun team culture. You’ll contribute to a safe, clean environment and be part of a business with strong community roots.

Qualifications

• Experience in hospitality or food service.
• Strong customer service and communication skills.
• Ability to lead and train a team.

Responsibilities

• Be part of the day-to-day running of the site: hosting, serving guests and leading your team.
• Act as a shift leader and role model for training.
• Maintain high standards of cleanliness and safety.

Skills

Customer service

Team leadership

Shift supervision

Education

Hospitality experience

Job description

Mitchells & Butlers PLC is seeking a Part Time Shift Supervisor for Ember Inns. You will welcome guests, lead a team, supervise shifts, and help train colleagues, ensuring high service standards and a warm, welcoming atmosphere across the pub group.

Join us in a role that supports flexible shifts, guest satisfaction and a fun team culture. You’ll contribute to a safe, clean environment and be part of a business with strong community roots.