Hospitality Service Manager – F&B

LGH Hotels Management Ltd; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hotel management company is seeking a Hospitality Service Manager for their Manchester South Hotel. This role involves leading all F&B operations, enhancing guest experiences, and fostering team development in a dynamic environment. Ideal candidates will have strong management skills and a background in hospitality and food service, committed to delivering excellence.

Benefits

Employee discounts on hotel rates

Shopping discounts

Eye care

Free legal & money advice

Counseling sessions

Team reward & recognition

Free meals on duty

Free parking

Qualifications

• Proven track record in a management role within a busy food and beverage operation.
• Strong operational knowledge of food & beverage.
• Excellent level of numeracy and literacy skills.

Responsibilities

• Take full management responsibility for restaurants, bar, in-room dining, and special events.
• Manage budgets, stock control, and sales.
• Inspire and develop a team of food & beverage experts.

Skills

Leadership

Team Management

Customer Service

Budget Management

Operational Knowledge in F&B

Job description

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Manchester South Hotel, Sure Collection By Best Western

The Opportunity

Providing great hospitality is at the heart of all our hotels—it's everything we do, and our hospitality managers always deliver. Our food and beverage operation is a vital component of our hotels, contributing significantly to our overall commercial plan.

What You'll Do

• Lead with Excellence: Take full management responsibility for our restaurants, bar, in-room dining, conference & banqueting, and special events.
• Hands-On Leadership: Focus on leading your team to deliver exceptional guest hospitality experiences, managing the F&B budget, rotas, stock control, and sales.
• Inspire & Develop: Provide direction to a team of passionate food & beverage experts, nurturing their skills and fostering their ongoing development.
  
  

Why Join Us

Impactful Role: Play a crucial role in our hotel's success, ensuring every guest has a memorable dining experience.

Supportive Environment: Thrive in a dynamic setting where your leadership and people skills are valued and encouraged.

Benefits

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking
  
  

Ideal Candidate

• Passionate about all things hospitality & food
• Proven track record of success working in a management role within a busy food and beverage operation
• YOU will have a strong operational knowledge of food & beverage and have a strong commercial awareness in this sector.
• YOU will have the capability to drive and motivate teams through periods of change, and a track record in recognising and developing future hospitality stars.
• The ability to create a positive culture within the team.
• Excellent level of numeracy and literacy skills
• Strong organisation and planning skills
• Experienced in managing budgets and driving revenue sales.
  
  

Hotel

Just over 3 miles from the heart of the Manchester city centre, sits the Manchester South Hotel, part of the Sure Collection By Best Western. A short taxi journey from either Manchester Piccadilly or Oxford Road train stations. Really easy location to get to from the M56 and M60 motorways whether you’re travelling in from the east or the west

The hotel has 116 bedrooms, wedding suite holds up to 120 guests and three versatile meeting rooms for up to 80 delegates

Plus, a short drive from Manchester city centre including the MEN Arena and Manchester Central & 8 miles from Manchester International Airport.

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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