Hospitality Sales & Reservations Coordinator (3 Sites)

Office Angels; Greater London; On-site; GBP 17,000 - 22,000; Full time

Job summary

Office Angels is seeking a highly organised Hospitality Sales Administrator in Covent Garden, London, to support the Sales Manager across three sites. You will manage inquiries, coordinate reservations and events, and liaise with on-site teams to deliver a seamless hospitality experience from initial contact to booking confirmation.

The role requires experience in hospitality or events, strong communication, and the ability to handle multiple enquiries and bookings in a fast-paced environment.

Qualifications

• Experience in hospitality, restaurants, hotels or events.
• Experience handling bookings, reservations, enquiries or sales leads.
• Good understanding of the hospitality customer journey and ability to ask the right questions.

Responsibilities

• Monitor and follow up on new sales leads and enquiries from website, email and reservation platforms.
• Respond to enquiries, understand client requirements and route to the appropriate team.
• Support management and coordination of reservations, events and bookings across three sites.
• Work with on-site teams to confirm availability, menus and client requirements.
• Use reservation systems (7Rooms/OpenTable) to manage bookings and maintain client data.
• Follow up with prospects to advance enquiries and convert leads to bookings.
• Provide administrative support to Sales Manager and maintain a tidy sales pipeline.
• Act as a central link between Sales and on-site teams for ~10 stakeholders across sites.

Skills

Sales coordination

Customer service

Organised

Communication skills

Hospitality knowledge

Reservation awareness

Tools

7Rooms

OpenTable

Job description

Office Angels is seeking a highly organised Hospitality Sales Administrator in Covent Garden, London, to support the Sales Manager across three sites. You will manage inquiries, coordinate reservations and events, and liaise with on-site teams to deliver a seamless hospitality experience from initial contact to booking confirmation.

The role requires experience in hospitality or events, strong communication, and the ability to handle multiple enquiries and bookings in a fast-paced environment.