Hospitality Runner - Part-Time: Elevate Guest Experience

Heartwood Collection; Chalfont St. Peter; On-site; GBP 14,000 - 18,000; Part time

Benefits offered by this job

National Living Wage + TRONC

Stepping Stones training

Employee Assistance Program

EarlyPay

Enhanced maternity & paternity leave

Referral bonus up to £1,500

50% off food at Heartwood Inns/Brasser

20% off for family and friends

Birthday gift

Long service recognition

Reward Gateway discounts

Cycle to Work Scheme

Job summary

Heartwood Collection is seeking a part-time Runner to join its award-winning group of pubs and brasseries in Chalfont Saint Peter. You’ll help deliver warm, attentive service, ensuring guests feel valued in a cosy, home-like environment.

The role is part-time and permanent, with ongoing training through our Stepping Stones programme. We offer a National Living Wage plus TRONC, plus benefits such as EarlyPay, maternity/paternity leave enhancements, and staff discounts across Heartwood Inns and

Qualifications

• People-focused with strong interpersonal skills and guest-service mindset.
• Flexible, reliable and committed to delivering excellent service.
• Willingness to learn and understand hospitality.

Skills

Interpersonal skills

Guest service

Flexibility

Job description

Heartwood Collection is seeking a part-time Runner to join its award-winning group of pubs and brasseries in Chalfont Saint Peter. You’ll help deliver warm, attentive service, ensuring guests feel valued in a cosy, home-like environment.

The role is part-time and permanent, with ongoing training through our Stepping Stones programme. We offer a National Living Wage plus TRONC, plus benefits such as EarlyPay, maternity/paternity leave enhancements, and staff discounts across Heartwood Inns and