Retail Assistant

Compass Group UK; City Of London; On-site; GBP 19,000 - 23,000; Full time

Job summary

Restaurant Associates, part of Compass Group UK&I, is looking for a Retail Assistant to deliver exceptional customer service in a fast-paced environment. This full-time role (40 hours per week) offers a friendly team and opportunities to progress within a company that values its people.

You’ll greet customers, handle cash, maintain brand standards, and contribute to a positive dining experience across workplace and cultural destinations.

Qualifications

• Experience in retail or hospitality customer service.
• Full-time availability Mon-Fri days (40 hours).
• Comfortable handling cash and operating a POS system.
• Strong communication and teamwork skills.

Responsibilities

• Serve customers with a personalised, seamless experience.
• Know our service and provide engaging assistance.
• Represent Restaurant Associates and uphold brand image.
• Handle cash and operate the cash register.
• Follow Health and Safety regulations.

Skills

Customer service

Cash handling

Team player

Timekeeping

Communication

Tools

POS system

Job description

We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 40 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.

As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Mon-Fri (Full Time Days)

Could you bring your spark to Restaurant Associates? Here's what you need to know before applying:

Your key responsibilities will include:

• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about our service and helping customers with natural, engaging service
• Representing Restaurant Associates and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Health and Safety regulations

Our ideal Retail Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
• Demonstrate great timekeeping and reliability

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/0809/93355001/52831956/BU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!