Hospitality Pro: Food & Beverage & Events

Harewood House Trust Ltd; Leeds; Hybrid; GBP 12,000 - 15,000; Part time

Job summary

Harewood House Trust Ltd is seeking casual Food & Beverage Team Members to join our hospitality team across the Courtyard Cafe, Bothy Teahouse, Terrace Cafe, Ice Cream Kiosk, Harewood Horsebox and events. You will be a friendly face welcoming visitors and helping ensure service runs smoothly.

Work with the Food & Beverage Managers to deliver high standards, assist with EPOS, stock, packaging and events, and help maximise guest satisfaction in busy catering spaces.

Qualifications

• Natural people person in busy visitor-focused environments.
• Experience in retail, catering or hospitality.
• Barista style experience is beneficial, training provided.
• Confident in supporting and motivating within a team.
• Excellent customer service and communication skills.
• Calm under pressure, adaptable and quick on feet.
• Proactive approach and ability to spot needs before asked.
• Pride in presentation, cleanliness and attention to detail.
• Can work with EPOS (with training).
• Happy to get stuck in and support the team.

Responsibilities

• Lead by example and champion excellent customer service across the team.
• Create memorable experiences for visitors; be first point of contact for enquiries.
• Keep day-to-day catering operations running smoothly and efficiently.
• Ensure outlets look their best; manage presentation, packaging and POS.
• Support sales and profitability using EPOS data and trends.
• Maintain accurate EPOS records and supplier information.
• Assist with planning and delivering events to high standards.
• Motivate and support the team; work with F&B Managers to hit targets.
• Analyze sales and costs to improve efficiency and spend.
• Stay calm under pressure and respond positively to challenges.
• Maintain high standards of service, cleanliness, food safety, and safety.

Skills

People skills

Hospitality experience

Barista skills

Motivating team

Customer service

Calm under pressure

Proactive thinker

Attention to detail

EPOS familiarity

Team player

Equality & safety

Job description

Harewood House Trust Ltd is seeking casual Food & Beverage Team Members to join our hospitality team across the Courtyard Cafe, Bothy Teahouse, Terrace Cafe, Ice Cream Kiosk, Harewood Horsebox and events. You will be a friendly face welcoming visitors and helping ensure service runs smoothly.

Work with the Food & Beverage Managers to deliver high standards, assist with EPOS, stock, packaging and events, and help maximise guest satisfaction in busy catering spaces.