Hospitality & Meeting Space Coordinator

Baxterstorey Uk; St Albans; On-site; GBP 26,000 - 32,000; Full time

Job summary

BaxterStorey UK is seeking a proactive Workplace Experience Coordinator to cover Front of House and Reception at our Harpenden location. You will welcome visitors, manage bookings for meetings, and ensure all rooms and facilities are prepared to high standards.

You will be independent, service-minded and able to multi-task in a fast-paced environment, supporting stakeholders and maintaining excellent communication with teams and clients.

Qualifications

• Experience of working within a Corporate or 5* Hotel Reception environment.
• Independent and self-managing worker.
• Strong customer service skills- a great networker!
• Professional/confident telephone manner and excellent oral & written communication skills, good computer literacy.
• Ability to use initiative and remain calm under pressure.
• A strong team player with the ability to multi-task & prioritise work commitments.
• Flexible approach to departmental requirements.
• Good educational background & a solid command of written & spoken English.
• Good sense of humour & an approachable personality.

Responsibilities

• Cover Front of House and Reception services with our Client’s office.
• Welcome Meet and greet for all visitors and clients
• Assist with internal/External bookings as required with full meeting room accountability.
• Ensuring that all meeting rooms, services, VC, facilities and public areas are set and maintained to the expected standards.
• Ownership and ability to facilitate room set ups – including moving flexible furniture
• Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking
• Provide/report information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as and when required
• Maintain a strong awareness of business activity & communicate all updates with relevant stakeholders

Skills

Customer service

Telephone manner

Communication

Team player

Multi-tasking

Education

Strong educational background

Tools

MS Office

Job description

BaxterStorey UK is seeking a proactive Workplace Experience Coordinator to cover Front of House and Reception at our Harpenden location. You will welcome visitors, manage bookings for meetings, and ensure all rooms and facilities are prepared to high standards.

You will be independent, service-minded and able to multi-task in a fast-paced environment, supporting stakeholders and maintaining excellent communication with teams and clients.