Hospitality Manager - Match day

Sodexo Ltd; Nottingham; On-site; GBP 21,000 - 29,000; Part time

Job summary

Sodexo Live! invites applications for a Hospitality Manager on matchdays at Nottingham Forest Football Club for the 2026/27 season.

You will oversee guest experiences in a fast-paced catering environment, coordinating a team and ensuring top-tier service across matchday and non-matchday events. The role suits customer-focused individuals with hospitality experience, strong leadership, and a passion for creating memorable events.

Qualifications

• Experience in hospitality, bar or catering venues.
• Team player with ability to manage staff.
• Quick learner with attention to detail and service excellence.

Responsibilities

• Set up hospitality room before guests arrive.
• Provide an in-depth staff brief prior to service.
• Deliver exceptional service to guests and manage staff.
• Adhere to Food Safety and Health & Safety procedures.
• Complete documentation as required by the company.
• Report staff potential to management to aid progression.
• Assist guests with queries and resolve issues.
• Lead and motivate a team to maintain high standards.
• Manage opening/closing procedures of the allocated area.
• Adhere to allergen policies and licensing laws.
• Be flexible to work in different rooms as required.
• Ensure staff follow company policies and roles.

Skills

Hospitality management

Staff leadership

Customer service

Job description

Hospitality Manager’s to join the team at Nottingham Forest Football Club.

Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more.

Be part of something

greater.

We currently have an opportunity for H

ospitality Manager’s to join our team at

Nottingham Forest Football Club.

This opportunity will be to join the team for the 2026/27 Football Season. With the opportunity to work at Matchdays and Non matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.

We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. Ideally you will have worked within the hospitality sector previously and have a good foundation and knowledge of customer service.

Package Description

• Hospitality Manager - Matchdays -£18.15 per hour
• Flexible working - Match Days and Non-Match Days (C&E Events) which includes evening & weekend shifts.
• Casual Contract

Main Responsibilities

• Ensure allocated Hospitality room is set prior to guests arriving
• Ensuring an in-depth staff brief prior to service
• Delivering exceptional service to our guests and managing staff
• Always Adhering to Food Safety alongside Health & Safety procedures.
• Completing relevant documentation as required by the company
• Reporting staff potential to the fixed Hospitality management team, to aid in supporting their progression
• Confident and good knowledge to assist guests with queries alongside resolving any issues
• Leading and motivating a team, whilst driving a great guest experience and maintaining high service standards
• Opening/closing procedures of your allocated Hospitality area
• Adhering to Food Allergens process and procedures.
• Adhering to Licensing Laws alongside company polices.
• Flexibility and adaptability to changes, working in different rooms when required.
• Ensuring staff are following Company polices alongside fulfilling their role.

The Ideal Candidate

• Experience in a Hospitality, bar or catering venue.
• Team player and confident in managing staff.
• Quick learner
• Passionate in delivering exceptional service and memorable experiences
• Fantastic attention to detail
• Proactive and thrives in a fast-paced environment

About The Company

Sodexo Live!

And go-getters, fanatic foodies, and community pillars.

At

Sodexo Live!build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive.

We

Belong to a team that feels like family,

ACT with purpose and be inclusive,

Thrive in our career, while able to

Be Live in the moment creating exceptional memories.

After giving it all, you’ll return home knowing that you’ve played your part in creating a truly unforgettable moment.

Be part of something greater

Why choose Sodexo Live! –

At Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won’t just craft the moment… you’ll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.

Sodexo Live! is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That’s why we are proud to focus on people’s essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday.