NUFC - Meetings and Events Operative

Sodexo Ltd; Newcastle upon Tyne; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Employee benefits

Rewards and recognition

Job summary

Sodexo Live! at Newcastle United Football Club is seeking a Meeting and Events Operative with a can-do attitude and excellent attention to detail. You will work in a fast-paced team, delivering high-quality customer service across front-of-house operations and events.

Flexibility is key, with shifts Monday through Sunday, 9am–4pm, and a supportive benefits package. Experience in similar roles is valued but not essential, as great people skills are encouraged to apply.

Qualifications

• Experience dealing with customers and clients.
• Strong communication and interpersonal skills.
• Reliable with excellent attention to detail and flexibility.

Responsibilities

• Ensure adherence to M&E SOP and safety practices.
• Maintain clear communication between front of house, back of house and kitchen.
• Deliver excellent customer service and adapt to event changes.
• Prepare function areas and maintain hygiene to company standards.
• Attend meetings and training sessions as required.

Skills

Customer service

Communication

Reliability

Attention to detail

Team player

Job description

At Sodexo we know how important our family of front of house staff are – keeping our site running smoothly for our guests and colleagues. We have a fantastic opportunity for a Meeting and Events Operative to join our prestigious team at Newcastle United Football Club.

A few things about you

We want you to bring your can-do attitude, flexible approach, and your great reliability with you, when you join us. Don’t forget to bring you excellent attention to detail and exceptional communication skills too!

Being a team player is important, but you’ll also need to be able to work well on your own! Previous experience in a similar role would be ideal, but if you have great people skills, we’d love to hear from you!

Sodexo embeds a strong Safety culture in everything we do. There’ll be company procedures to follow alongside our Health & Safety practises so it’s vital that you’ll champion this.

Package Description

• 20 HOURS PER WEEK
• £13.45 per hour
• No set shift pattern, shifts can be Monday-Sunday, between the hours of 9am-4pm
• Many employee benefits, rewards and recognition.

Main Responsibilities

• Ensuring strict adherence to best practice as set out in M&E SOP.
• Clear communication between departments including the front of house, back of house and kitchen teams.
• To ensure that you are entirely customer focused and ensure that excellent customer service is delivered at all times.
• To be aware constantly of amendments to events, accommodating changes as necessary.
• To wear full and correct uniform at all times when on shift, including any Personal Protective Equipment which you have been issued with.
• To ensure the preparation of all function areas, the quality of service and standards of hygiene within the catering facility conforms to company standards.
• To make use of quiet periods during the day to ensure the necessary preparation is done for the following day.
• Safe disposal of all waste produced during service in accordance with Sodexo’s site‑specific Waste Management guidelines.
• To attend all meetings and training sessions when required.
• To consistently show a proactive and flexible approach to all areas of your work and work to the best of your ability at all times.
• To complete any reasonable request whilst being adaptable to changes.
• Comply with all company Terms & Conditions including grooming and social media policies.
• Assisting with housekeeping where necessary including laundry and linen duties
• To be willing to assist/move to other areas of the business to further develop skills or meet the demands of the business
• To work front of house, providing the highest possible level of customer service and ensuring good customer relations prevail at all times.
• To ensure the quality of food and beverage served is of the highest possible standard.

The Ideal Candidate

• Experience dealing with customers and clients.
• High levels of organisation, and a proactive approach to working.
• Adaptable to change and flexible in the approach to work.
• Experience of working within a large operation with high volume meetings and events and match day operations

About The Company

Sodexo Live!

And go-getters, fanatic foodies, and community pillars.

At

Sodexo Live! build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive.

We

Belong to a team that feels like family,

ACT with purpose and be inclusive,

Thrive in our career, while able to

Be Live in the moment creating exceptional memories.

After giving it all, you’ll return home knowing that you’ve played your part in creating a truly unforgettable moment.

Be part of something

greater

Why choose Sodexo Live! –

At

Sodexo Live! we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won’t just craft the moment… you’ll be immersed in the action. As part of the Sodexo Live! team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long‑term career with a team that is inclusive and always ready to embrace the moment.

Globally

Sodexo Live!contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and soon the Paris 2024 Games, and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles.

Other venues in the UK include Bateaux London, Fulham FC, the ACC Liverpool, and Edinburgh’s magnificent Signet Library.

Sodexo Live! is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That’s why we are proud to focus on people’s essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day after day, for millions of people, we have a big impact not only on individuals but also on society and the planet. We believe it all starts with the everyday.