Hospitality Manager

Holroyd Howe; Enfield; On-site; GBP 30,000 - 40,000; Full time

Job summary

Holroyd Howe in Enfield, England is seeking a Hospitality Manager to oversee day-to-day catering operations, ensuring high-quality service and customer experience. You will lead catering teams, manage stock and supplier relations, and uphold food safety standards.

The role requires supervisory experience in catering or hospitality, strong kitchen operations knowledge, and a proactive, customer-focused approach. Experience with staff training and education settings is desirable.

Qualifications

• Experience in supervisory or assistant management in catering/hospitality.
• Strong understanding of kitchen operations and customer service.
• Experience in staff training and development.
• Knowledge of health & safety, food safety, and compliance procedures.

Responsibilities

• Oversee day-to-day catering operations and ensure high-quality, consistent service.
• Lead by example in delivering food standards and customer experience.
• Supervise and motivate catering teams to perform efficiently.
• Assist with stock, ordering, and supplier relationships within budget.
• Maintain high standards of food safety, hygiene and compliance.
• Assist in planning and executing hospitality events and term-time functions.
• Deputise for General Manager and manage client communications in their absence.
• Uphold allergen controls across operations.

Skills

Supervisory experience

Team leadership

Customer service

Health & safety knowledge

Job description

• Support the Director of Catering in overseeing day-to-day catering operations, ensuring a high-quality and consistent service.
• Lead by example in delivering excellent food standards and customer experience.
• Supervise and motivate catering teams to perform efficiently and with pride.
• Help manage stock, ordering, and supplier relationships in line with budgetary targets.
• Maintain high standards of food safety, hygiene, and compliance with all relevant policies.
• Assist in planning and executing hospitality events and term-time functions.
• Deputise in the absence of the General Manager, taking ownership of operations and client communications.
• Accountability for following and championing allergen controls

Qualifications

Candidate Profile:

• Previous supervisory or assistant management experience in a catering or hospitality environment.
• A food-led individual with a good understanding of kitchen operations and customer service.
• Experience managing a team and supporting staff training and development.
• Knowledge of health & safety, food safety, and compliance procedures.
• Strong interpersonal skills and a proactive, can-do attitude.
• Experience in an education or contract catering setting is desirable but not essential.

Additional Information

We pride ourselves on:

People first

We’re a company of individuals, united in doing our best for our clients.

Great food, always

Using only the best ingredients, our food is fresh, authentic and tailored to each school, age group, and specific needs and preferences.

Food education

We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices.

Respect in everything we do

Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other.

Fresh thinking

New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering.

In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK.

Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.

This appointment is offered on the return of satisfactory professional references.

Hospitality Manager • Enfield, England, United Kingdom