Hospitality Manager

Legends Global (Europe); Coventry; On-site; GBP 16,531 - 24,796; Full time

Benefits offered by this job

Competitive pay

Flexible shifts

Weekly pay

Sociable team

Growth opportunities

Job summary

Legends Global is recruiting Casual Managers to lead hospitality teams at Coventry Building Society Arena, covering concessions, retail and hospitality areas for football fixtures, concerts, and major events. Roles offer flexible, casual shifts across matchdays and evenings, with opportunities to work within a dynamic live events environment.

You will supervise teams, ensure service standards, and contribute to exceptional guest experiences across various venues, all while benefiting from a

Qualifications

• Experience in hospitality or venue/event supervision with a track record of leading teams.
• Strong communication and motivational skills to manage peak crowds.
• Flexibility to work key matchdays, weekends, and evenings.

Responsibilities

• Conduct pre‑shift briefings, supervise onsite staff, and maintain high energy and morale.
• Oversee venue restaurant and premium lounges' setup, live service and close‑down.
• Assist training of new and junior team members.
• Monitor stock levels and minimise wastage during peak demand.
• Maintain high customer service standards and comply with health and safety policies.

Skills

Hospitality experience

Team leadership

Communication skills

Availability for matchdays

Job description

Be Part of a Team Delivering Exceptional Experiences

Legends Global is seeking Casual Managers to help deliver exceptional food experiences at Coventry Building Society Arena, one of the UK's leading sport, entertainment, and conference venues.

Supporting an exciting programme of football fixtures, concerts, exhibitions, conferences, and major live events, you'll have the opportunity to work alongside talented culinary professionals, contributing to exceptional food experiences across a variety of hospitality and event settings.

Whether you're an experienced manager looking for flexible work or seeking your next opportunity in a fast‑paced culinary environment, we offer a range of roles within our culinary team on a flexible, casual basis.

The Role

We're looking for passionate, reliable, and motivated leaders who thrive in fast‑paced environments and take pride in delivering outstanding customer experiences.

Opportunities are available across a range of management positions, including Team Leaders, Supervisors and Managers across our Concessions, Retail and Hospitality areas.

You will play a key role in supporting event delivery, leading teams, maintaining service standards, and ensuring smooth operational execution across matchdays, conferences, hospitality experiences, and major live events.

This role is ideal for those seeking flexible work while gaining valuable leadership experience within a dynamic and exciting live events environment.

The Responsibilities

• Conduct pre‑shift briefings, supervise onsite staff, and keep energy and morale high throughout the shift.
• Oversee the setup, live service, and end‑of‑day close‑down for venue restaurants and premium GA lounges.
• Support the training of new and junior team members.
• Monitor stock levels to meet peak demand while keeping wastage to a minimum.
• Maintain high customer service standards, manage seamless shift operations, and ensure strict compliance with health, safety, and company policies.

What We're Looking For

• Proven experience in hospitality, bars, or venue/event supervision (live stadium/event experience is a huge plus!).
• Confident communicator who knows how to motivate teams and manage peak footfall with composure.
• Availability to work key matchdays, weekends, and evenings.
• Calm under pressure, meticulous, dependable, and enthusiastic about creating great guest experiences. Passion for delivering high‑quality customer experiences in a busy event environment.

What's in it for you?

• Competitive Rate of Pay – Earn a strong hourly rate for your work.
• Flexible Working – Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work‑life balance.
• Weekly Pay – Get paid every week for the shifts you’ve worked.
• Sociable Workforce – Join a diverse and friendly team from across the city. Our casual workforce forms the heart of what we do – it’s a great environment to meet people, make friends, and be part of exciting live events.
• Opportunities to Grow – Gain valuable experience in the live events industry and access to opportunities across Legends Global.

Recruitment Process Outlined

Next Steps

• As part of the application, candidates will be asked to record a short video response to a couple of questions, allowing us to get to know you beyond your CV.
• Applications and videos will be reviewed by the Legends Global team, with successful candidates invited to an induction and interview at Coventry Building Society Arena.

Any offer of employment will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.

Inclusive Workplace

At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.