Hospitality GM: Lead Guest Experience & Team Growth

The Big Table Group; Rochester; Presencial; GBP 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

50% off food & drink across all Big (

25% off for friends & family

Fully funded apprenticeships Level 5 (

Employee Assistance Programme – 24/7GP

Early access to wages

Gym discounts

Descripción de la vacante

Frankie & Benny’s is seeking a General Manager to lead operations, delivering unforgettable guest experiences in a fast-paced, high-energy setting. You’ll drive performance, foster teamwork, and develop future leaders while ensuring safety and compliance across all activities.

The Big Table Group offers competitive pay with quarterly bonuses and a range of benefits, including career development opportunities and employee support programs.

Formación

• A real love for hospitality and guest focus.
• Ability to lead in a fast-paced, high-energy environment.
• Strong people leadership and communication skills.

Responsabilidades

• Lead from the front and be the face of Frankie & Benny’s, delivering unforgettable guest experiences.
• Drive performance and exceed brand and restaurant goals.
• Inspire and develop your team, cultivating a fun, motivated crew and future leaders.
• Ensure safety and compliance, keeping operations running smoothly and legally.
• Be commercially savvy and understand how every decision impacts the business.

Conocimientos

Leadership

Hospitality

Team development

Guest experience

Descripción del empleo

Frankie & Benny’s is seeking a General Manager to lead operations, delivering unforgettable guest experiences in a fast-paced, high-energy setting. You’ll drive performance, foster teamwork, and develop future leaders while ensuring safety and compliance across all activities.

The Big Table Group offers competitive pay with quarterly bonuses and a range of benefits, including career development opportunities and employee support programs.