Front of House Lead - Guest Experience

The Big Table Group; West of England; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Hourly pay

Tronc eligibility

Flexible working

Employee discounts

Wellbeing & support

Career growth

Free meals on shift

Early wage access

Job summary

Frankie & Benny’s is seeking a Front of House Supervisor to lead the floor and deliver memorable guest experiences. You’ll work with the Management Team to ensure smooth shifts, support both FOH and BOH teams, and drive a high-energy service standard.

Join a team that values flexibility, discounts, wellbeing support, and opportunities for growth, with a welcoming workplace that celebrates individuality and guest satisfaction.

Qualifications

• Prior supervisory experience in hospitality preferred.

Responsibilities

• Open and close the restaurant securely and confidently.
• Lead the floor – Work closely with the Management Team to run smooth, successful shifts.
• Be the go-to person – Support both Front and Back of House teams and build strong relationships.
• Deliver standout service – Make sure every guest leaves with a smile.
• Thrive in the buzz – Bring energy and confidence to a fast-paced, high-energy environment.

Job description

Frankie & Benny’s is seeking a Front of House Supervisor to lead the floor and deliver memorable guest experiences. You’ll work with the Management Team to ensure smooth shifts, support both FOH and BOH teams, and drive a high-energy service standard.

Join a team that values flexibility, discounts, wellbeing support, and opportunities for growth, with a welcoming workplace that celebrates individuality and guest satisfaction.