Hospitality GM: Lead Teams & Elevate Guest Experience

FB Rochester; Strood; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

A Place for Everyone

Competitive Pay & Benefits

Awesome Discounts

Career Development

Wellbeing & Support

Perks & Rewards

Team Competitions & Events

Salary Sacrifice Scheme

Job summary

Frankie & Benny's in the United Kingdom is seeking a passionate General Manager to lead operations in a fast-paced, guest-first environment. You will be the face of the brand, delivering memorable hospitality and driving team performance.

You’ll develop your people, ensure safety and compliance, and shape guest experiences while managing commercial performance. The role offers a 45-hour contract, bonus opportunities, and a supportive, inclusive team culture.

Qualifications

• Experience leading a hospitality team in a fast-paced environment.
• Strong understanding of safety and compliance in food service.
• Customer-focused leadership with a track record of achieving targets.

Responsibilities

• Lead from the front and deliver unforgettable guest experiences.
• Drive performance and exceed brand and restaurant goals.
• Inspire and develop your team and nurture future leaders.
• Ensure safety and compliance keeping operations running smoothly.
• Be commercially savvy and understand how decisions impact the business.

Job description

Frankie & Benny's in the United Kingdom is seeking a passionate General Manager to lead operations in a fast-paced, guest-first environment. You will be the face of the brand, delivering memorable hospitality and driving team performance.

You’ll develop your people, ensure safety and compliance, and shape guest experiences while managing commercial performance. The role offers a 45-hour contract, bonus opportunities, and a supportive, inclusive team culture.