Hospitality General Manager — Lead Team & Service Excellence

Zachary Daniels; Andover; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

30 days annual leave

Uniform provided

Pension and additional benefits

Job summary

General Manager role in Andover with a leading hospitality brand. Zachary Daniels is recruiting a General Manager on behalf of a top hospitality operator, offering a competitive salary and benefits package.

You will lead a high-performing team, drive customer service excellence and oversee daily operations in a fast-paced environment. The position requires strong leadership, a track record in hospitality, and a passion for delivering an exceptional guest experience.

Qualifications

• Experience as General Manager, Restaurant Manager, Deputy Manager or Assistant Manager within Restaurants, QSR, Hospitality, Food Retail or Convenience Retail.
• People leadership and team development
• Strong focus on customer service and operational excellence

Responsibilities

• Lead and develop your management team.
• Drive sales, profitability and operational performance.
• Manage KPIs, labour costs and productivity.
• Maintain high standards of customer service.
• Ensure Health & Safety and company compliance.
• Analyse performance and implement improvements.
• Support recruitment, training and people development.

Job description

General Manager role in Andover with a leading hospitality brand. Zachary Daniels is recruiting a General Manager on behalf of a top hospitality operator, offering a competitive salary and benefits package.

You will lead a high-performing team, drive customer service excellence and oversee daily operations in a fast-paced environment. The position requires strong leadership, a track record in hospitality, and a passion for delivering an exceptional guest experience.