Guest Experience Supervisor, Front of House

Bella Italia Bluewater; Worcester Park Estate; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Hourly rate + Tronc

Flexible contracts

Discounts on meals

Wellbeing program

Career growth

Perks & rewards

Team events

Job summary

Bella Italia is seeking a Supervisor for our Front of House team in the UK. You will help lead shifts, deliver outstanding guest service, and partner with management to create memorable dining experiences. If you love hospitality and enjoy leading a team, you could be the right fit for this role.

At Bella Italia, you’ll be part of a friendly, supportive team with opportunities to grow. We welcome applicants who bring positivity, strong communication, and a passion for guest satisfaction.

Qualifications

• Experience leading hospitality or food service teams is desirable.
• Strong guest-focused service mindset and communication skills.
• Able to thrive in a fast-paced, high-energy restaurant environment.

Responsibilities

• Open and securely close the restaurant in line with company standards.
• Help prepare for service and lead shifts with the Management Team.
• Serve as a key contact for Front and Back of House teams and build strong relationships.
• Deliver outstanding service to guests and ensure they leave with a smile.
• Thrive in a fast-paced environment where the floor is your stage.

Skills

Front of House leadership

Team leadership

Guest service

Communication

Job description

Bella Italia is seeking a Supervisor for our Front of House team in the UK. You will help lead shifts, deliver outstanding guest service, and partner with management to create memorable dining experiences. If you love hospitality and enjoy leading a team, you could be the right fit for this role.

At Bella Italia, you’ll be part of a friendly, supportive team with opportunities to grow. We welcome applicants who bring positivity, strong communication, and a passion for guest satisfaction.