Front of House Lead – Guest Experience

Bella Italia Bluewater; Dartford; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Hourly pay + Tronc

Flexible contracts

Discounts on food and drink

Wellbeing & health support

Career growth & apprenticeships

Perks & rewards

Team celebrations

Job summary

Bella Italia is seeking a Supervisor for our Front of House team in the UK. You will lead shifts, help prep for service, and work closely with the Management Team to deliver memorable guest experiences.

We value a positive attitude, a passion for hospitality, and the ability to thrive in a fast-paced environment. Join a supportive team that rewards effort with growth opportunities and employee perks.

Qualifications

• Hospitality experience or passion for guest service.
• Positive attitude and willingness to learn.
• Ability to work in a fast-paced restaurant environment.

Responsibilities

• Open and close the restaurant in line with company standards.
• Assist with service prep and lead shifts alongside the Management Team.
• Be a primary contact for Front and Back of House teams and help build strong relationships.
• Deliver outstanding service to guests and ensure they leave smiling.
• Thrive in a fast‑paced, energetic dining room where every shift matters.

Skills

Leadership

Guest service

Team coordination

Communication

Job description

Bella Italia is seeking a Supervisor for our Front of House team in the UK. You will lead shifts, help prep for service, and work closely with the Management Team to deliver memorable guest experiences.

We value a positive attitude, a passion for hospitality, and the ability to thrive in a fast-paced environment. Join a supportive team that rewards effort with growth opportunities and employee perks.