Hospitality General Assistant - Great Benefits & Training

BaxterStorey; Swindon; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Holiday allowance

Birthday off

Volunteer days

Grandparent leave

Maternity leave

Secondary carer leave

Wedding leave

Free meals

Training & development

Apprenticeships

Pension & life insurance

Perkbox discounts

Wellbeing hub

Employee assistance

Cycle to work

Job summary

BaxterStorey is seeking a General Assistant for our New R&A Headquarters location in St Andrews. The role runs Monday to Friday during daytime hours with a pay rate of £13.45 per hour, including a strong focus on hospitality and guest service.

The position offers 28 days holiday plus birthday off, generous maternity leave provisions, and a range of wellbeing and development benefits. Join a team committed to exceptional experiences and inclusive culture.

Qualifications

• Have a contagious passion for food and/or customer service
• You draw satisfaction from working within a collaborative and inclusive team environment
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Previous experience in a similar role, especially in the food service industry, is often a plus
• Some knowledge of food safety and sanitation practices
• Works according to the BaxterStorey core values

Responsibilities

• Service - serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed
• Customer Service - provide excellent service by being attentive to guests’ needs at every point on their customer journey. Answering questions and addressing any concerns or issues in a friendly manner
• Teamwork - collaborate with all colleagues to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment
• Adherence to Regulations - comply with health and safety regulations, as well as any specific food service or catering guidelines established on location
• Cleanliness - maintain cleanliness and hygiene standards in the kitchen and dining areas

Skills

Passion for food

Team player

Customer service

Adaptable

Food safety knowledge

Core values aligned

Job description

BaxterStorey is seeking a General Assistant for our New R&A Headquarters location in St Andrews. The role runs Monday to Friday during daytime hours with a pay rate of £13.45 per hour, including a strong focus on hospitality and guest service.

The position offers 28 days holiday plus birthday off, generous maternity leave provisions, and a range of wellbeing and development benefits. Join a team committed to exceptional experiences and inclusive culture.