Hospitality & Events Apprentice: Guest Service & Setup

LMP-Group; Penrith; On-site; GBP 9,100 - 13,000; Part time

Job summary

Roundthorn Country House in Penrith, Cumbria is offering a Level 2 Hospitality Accommodation Team Member Apprenticeship. Earn £8 an hour for 30 hours a week over eight months, with automatic pay raise after one year for 19+ year olds.

You’ll gain hands-on experience across weddings, events, conferences, restaurant and bar service, while working with a dedicated tutor online and gaining a recognised hospitality qualification.

Qualifications

• Flexible working days and hours
• Friendly approachable personality
• Good communication and people skills
• Positive attitude and willingness to learn
• Reliable, punctual and well presented
• Ability to work well as part of a team
• Confidence to speak to guests and colleagues
• Good attention to detail
• Interest in hospitality, events and customer service

Responsibilities

• Welcoming guests and providing friendly, professional service throughout their visit
• Setting up and preparing rooms and spaces for weddings, celebrations, conferences and other events
• Serving food and drinks during functions, weddings, private events and restaurant service
• Taking food and drink orders and ensuring they are delivered accurately and efficiently
• Supporting bar service, including preparing and serving drinks
• Helping with breakfasts, lunches, dinners and afternoon teas
• Assisting with the smooth running of events, from set-up through to clearing down
• Working as part of a team to ensure guests have an enjoyable experience
• Following food hygiene, health and safety and licensing requirements
• Learning about different areas of hotel operations as part of the apprenticeship

Skills

Friendly personality

Communication skills

Teamwork

Punctuality

Reliability

Attention to detail

Confidence with guests

Willingness to learn

Positive attitude

Education

Level 2 Hospitality Apprenticeship

Job description

Roundthorn Country House in Penrith, Cumbria is offering a Level 2 Hospitality Accommodation Team Member Apprenticeship. Earn £8 an hour for 30 hours a week over eight months, with automatic pay raise after one year for 19+ year olds.

You’ll gain hands-on experience across weddings, events, conferences, restaurant and bar service, while working with a dedicated tutor online and gaining a recognised hospitality qualification.