Hospitality EPOS Implementation and Training Specialist

nGeneration Limited; Tipton; On-site; GBP 22,692 - 27,735; Full time

Benefits offered by this job

Training opportunities

28 Days Annual Leave

Company Events

Company Car

Job summary

A leading IT services provider in the UK is seeking an Implementer to manage the rollout of IT and EPoS systems for customers in the hospitality and retail sectors. The role involves site visits for implementation, coaching, and training end-users. Candidates should possess EPoS experience, excellent customer service skills, and a full UK driving license. A company car is offered as a benefit, along with training, 28 days of annual leave, and various events. This is a permanent position with a salary of £25,214 per year.

Qualifications

• Full UK Manual Driving License is required.
• Experience with EPoS systems is essential.
• Background in hospitality IT is a plus.
• Strong customer service skills are necessary.
• Understanding of IT hardware is needed.
• Willingness to travel is required.

Responsibilities

• Conduct thorough preparation checks before site visits.
• Attend customer sites to provide implementation services.
• Deliver system coaching and training to end-users.
• Offer Go Live Support to management and staff.
• Coordinate activities of all third parties on-site.
• Complete site-specific documentation and resolve issues.

Skills

EPOS Experience

Customer Service Skills

Understanding of IT Hardware

Hospitality IT Experience

Full UK Manual Driving License

Willing to travel

Job description

A leading IT services provider in the UK is seeking an Implementer to manage the rollout of IT and EPoS systems for customers in the hospitality and retail sectors. The role involves site visits for implementation, coaching, and training end-users. Candidates should possess EPoS experience, excellent customer service skills, and a full UK driving license. A company car is offered as a benefit, along with training, 28 days of annual leave, and various events. This is a permanent position with a salary of £25,214 per year.