Hospitality Engagement Manager - Greenwich

Chartwells; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading provider of catering services in the UK seeks a passionate Hospitality Engagement Manager to enhance meal uptake in schools. You will lead engaging activities with parents and pupils while driving food education efforts. Ideal candidates will have a strong culinary background and experience in food engagement initiatives. This role offers competitive benefits, including career growth opportunities and discounts on various services.

Benefits

Contributory pension scheme

Career development programmes

Healthcare benefits

Travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards for spending

Wellness classes

Qualifications

• Culinary background required.
• Experience delivering food education, engagement or culinary-based activities.
• Strong presentation and communication skills.

Responsibilities

• Lead the delivery of parent, pupil and BTCK engagement activities.
• Work closely with Operations teams to drive meal uptake.
• Support social value initiatives and waste management activities.

Skills

Culinary background

Presentation and communication skills

Passion for food and healthy eating

Good IT skills

Education

Culinary or nutrition qualification (City & Guilds 706/1 & 2, NVQ or AFN Registered)

Job description

We have an exciting opportunity for a passionate and engaging Hospitality Engagement Manager to join the Chartwells Operations team. This role plays a vital part in increasing meal uptake, strengthening relationships with pupils, parents and clients, and supporting food education through the delivery of our Beyond the Chartwells Kitchen (BTCK) programme.

Responsibilities

• Lead the delivery of parent, pupil and BTCK engagement activities across schools, including:
  • Parent taster sessions
  • School Food Council meetings
  • Thumbs Up, recipe trails and theme days
  • Restaurant evenings, picnic events and parent forums
• Work closely with Operations teams to drive meal uptake and food education targets
• Proactively identify and support sites with uptake growth opportunities
• Develop, implement and monitor engagement and uptake initiatives across the estate
• Support the delivery of theme days, hospitality and celebration events
• Track, analyse and act on uptake data to maintain consistently high participation
• Support social value initiatives and waste management activities
• Champion food culture, nutrition and healthy eating in a positive and engaging way

Essential Qualifications & Skills

• Culinary background required
• Culinary or nutrition qualification (City & Guilds 706/1 & 2, NVQ or AFN Registered)
• Passion for food, healthy eating and customer service
• Experience delivering food education, engagement or culinary-based activities
• Strong presentation and communication skills
• Confident engaging with pupils, parents and clients
• Good IT skills and ability to manage projects and initiatives

Desirable Qualifications

• Professional cookery or nutrition qualification
• Food Safety training
• Experience in a similar education or contract catering environment
• High standards, quality-driven approach and a positive, ‘can‑do’ attitude

Benefits

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un‑wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Chartwells

Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expects all employees to share this commitment.