Hospitality Duty Manager: Lead & Delight Guests

Coaching Inn Group; Thirsk; Remote; GBP 24,000 - 30,000; Full time

Benefits offered by this job

TipJar weekly gratuities distributed

Award-winning training and career dev

Employee assistance programme

Up to 50% discounts on food

50% off accommodation

Job summary

The Coaching Inn Group is seeking a Duty Manager to join our historic coaching inns and premium destination hotels across the UK. You will lead shift operations, ensure guest satisfaction, and maintain high service standards within a busy food, beverage and bedroom operation.

We offer a genuine work-life balance, career development programmes and a friendly team atmosphere. This role focuses on delivering hospitality from the heart and advancing your career through award-winning training.

Qualifications

• Experience with shift management and with team leadership.
• Passion for delivering guest delight and memorable moments.
• Ability to work well in a team and use own initiative.

Responsibilities

• Join and manage daily operations across the venue.
• Inspire and develop a hospitality team and uphold service standards.

Skills

Shift management

Team leadership

Job description

The Coaching Inn Group is seeking a Duty Manager to join our historic coaching inns and premium destination hotels across the UK. You will lead shift operations, ensure guest satisfaction, and maintain high service standards within a busy food, beverage and bedroom operation.

We offer a genuine work-life balance, career development programmes and a friendly team atmosphere. This role focuses on delivering hospitality from the heart and advancing your career through award-winning training.