Duty Manager — Lead Guest Moments & Team

The Green Man at Fownhope; Hereford; Presencial; GBP 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

TipJar weekly gratuities

Food discount 50%

Accommodation discount 50%

Annual £1 stay

Employee assistance programme

Descripción de la vacante

theCoaching Inn Group is seeking a talented Duty Manager to join our team. Our hotels combine historic Coaching Inns with premium destination experiences across the UK, offering guests memorable moments with a bustling food and beverage and bedroom trade.

We value team spirit, initiative, and a can-do attitude. You will lead shifts, inspire your team and deliver exceptional service, helping us uphold hospitality from the heart and create delightful experiences for every guest.

Formación

• Experience with shift management and team leadership.
• Ability to inspire and develop a team.
• Strong guest focus and memorable moments delivery.

Responsabilidades

• Lead daily operations as Duty Manager and manage shifts.
• Ensure exceptional guest service and smooth F&B and bedroom trade.
• Motivate and coach staff to exceed guest expectations.

Conocimientos

Shift management

Team leadership

Guest service

Initiative

Descripción del empleo

theCoaching Inn Group is seeking a talented Duty Manager to join our team. Our hotels combine historic Coaching Inns with premium destination experiences across the UK, offering guests memorable moments with a bustling food and beverage and bedroom trade.

We value team spirit, initiative, and a can-do attitude. You will lead shifts, inspire your team and deliver exceptional service, helping us uphold hospitality from the heart and create delightful experiences for every guest.