Duty Manager – Lead Guest Moments & Team Excellence

Golden Fleece Hotel, Thirsk; Thirsk; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

TipJar gratuities distributed weekly

Award-winning career development

Hero of the month / Hero of the year

Discounts on food and accommodation

Annual stay £1 offer

Employee assistance programme

Wellbeing support

Job summary

The Coaching Inn Group is seeking a talented Duty Manager to join our team and help deliver Hospitality from the Heart across our historic inns and premium hotels.

We look for individuals who are fun, passionate, and capable of inspiring a team, with experience in shift management and a genuine desire to delight guests with memorable moments. Join our vibrant, guest-focused family with award-winning training and development opportunities.

Qualifications

• Experience in shift management and team leadership.
• Passion for guest service and delivering memorable moments.
• Strong teamwork and initiative.

Responsibilities

• Lead daily shifts and manage a front-of-house team.
• Develop staff through coaching and training.
• Ensure exceptional guest experiences across all outlets.
• Uphold brand standards and health/safety policies.

Skills

Shift management

Team leadership

Guest service

People development

Customer focus

Job description

The Coaching Inn Group is seeking a talented Duty Manager to join our team and help deliver Hospitality from the Heart across our historic inns and premium hotels.

We look for individuals who are fun, passionate, and capable of inspiring a team, with experience in shift management and a genuine desire to delight guests with memorable moments. Join our vibrant, guest-focused family with award-winning training and development opportunities.