Hospitality (Day)

Maria Mallaband Care Group; Dorking; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Simply Health – company funded

Early Pay

Benefits platform discounts

Tastecard discount

Free disclosures

Nest Pension

Flexible working patterns

Cycle to work

Service recognition

Training support and development

Employee Assistance Programme

Wellbeing support

Discounted gym membership

Job summary

Maria Mallaband Care Group is seeking a friendly Hospitality Assistant to support dining services for residents in our Dorking care home. You will help set up dining rooms, serve meals, and ensure residents receive a pleasant, respectful service in a calm environment.

The role values caring nature, good communication, teamwork, and flexibility to meet residents' needs. Experience in catering is welcome, with training opportunities offered by MMCG.

Qualifications

• Caring nature and empathy towards residents.
• Excellent communication and interpersonal skills.
• Able to work in a team and independently.
• Flexible with shift patterns and able to adapt to residents’ needs.
• Experience in catering/hospitality is desirable.

Responsibilities

• Deliver prepared meals from kitchen to dining areas.
• Serve meals to residents in a pleasant and friendly manner.
• Set up tables and tidy work areas for service.
• Ensure refreshments are available throughout service.
• Maintain high standards of hygiene.

Skills

Caring nature

Strong communication

Team player

Flexible

Customer service

Catering/hospitality experience

Job description

About the Role

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

Reporting to the Care Manager, the successful candidate will be responsible for providing a professional but relaxed atmosphere in the dining room and will ensure that residents and visitors receive an efficient food service.

Working with us will result in some excellent rewards & benefits including –

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

"Become a Key worker and make a difference"

*Apprenticeship opportunities available

About You

Our ideal Hospitality Assistant will have the following skills and values:

• Caring nature.
• Strong communication skills.
• Ability to work as part of a team and individually.
• Flexibility and be able to adapt to the needs of Residents.
• Experience of working in a catering service in a similar environment is desirable but not essential.
• Delivering prepared food from the kitchen to the dining areas and serving meals to residents in a pleasant and friendly manner.
• Ensure refreshment is always available
• Setting up tables, tidy work areas and preparing food areas for next service to ensure high standards of hygiene

Experience:

• Ideally some experience working in a busy restaurant/hospitality or catering
• Good communication and excellent customer service skills to be able to deliver a good service to our visitors and elderly residents
• Team player, self-motivated, proactive and flexible

If you would like to use your care experience and people skills in an organisation that provides the best quality care you’d expect for your loved ones, then MMCG is a rewarding place to be.