Hospitality Assistant - Rugby

Lodestone House; Kilsby; On-site; GBP 15,000 - 18,000; Part time

Job summary

Compass Group UK&I, trading as Chartwells, is seeking a Hospitality Assistant on a part-time basis (30 hours per week). You will be the face of the business, delivering exceptional service in a fast-paced environment and representing the Chartwells brand with pride.

You will join a supportive team that values development, rewards effort and invests in people, with opportunities to grow within our nationwide network of around 6,000 venues.

Qualifications

• Experience in hospitality/food service.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet guests and ensure they leave delighted.
• Serve customers with a seamless, personalised experience.
• Know the menu and make recommendations.
• Represent Chartwells under Compass Group UK&I and maintain brand image.
• Comply with Food Handling & Hygiene standards.
• Observe Health & Safety regulations and act safely.
• Be proactive, make decisions for customers, and work well in a team.
• Demonstrate a strong desire to succeed and handle pressure.

Skills

Customer service

Team player

Communication skills

Food hygiene awareness

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a part time basis, contracted to 30 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people. As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Your key responsibilities will include:

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulationsHave a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressureAs part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.