Hospitality Assistant Manager - Lead Guest Experience

Bella Italia Liverpool; Liverpool; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

45-hour contract

Quarterly bonus

Tronc

50% food & drink discount

Friends & family discount

Fully funded apprenticeships Level 4

Employee Assistance Programme

Wages paid before payday

Gym memberships discount

Theme parks savings

Team events

Job summary

Bella Italia Liverpool is hiring an Assistant Manager to lead a busy hospitality team and deliver memorable guest experiences. You’ll combine warmth, energy, and smart ops to drive performance and brand standards in a fast-paced restaurant environment.

You’ll develop your team, ensure safety and compliance, and help make commercial decisions that benefit the business. We offer a 45-hour contract, quarterly bonus, staff discounts, wellbeing support, and career growth opportunities.

Responsibilities

• Deliver an unforgettable guest experience—ensuring every visit is filled with warmth, energy, and delicious food.
• Drive performance—striving to achieve and improve restaurant and brand goals.
• Inspire & lead your team—creating a fun and motivating environment while developing internal talent.
• Ensure safety & compliance—keeping the restaurant safe, legal, and operating smoothly.
• Be commercially aware understanding how decisions impact the wider business and making smart financial choices.

Skills

Leadership

Guest experience

Team motivation

Job description

Bella Italia Liverpool is hiring an Assistant Manager to lead a busy hospitality team and deliver memorable guest experiences. You’ll combine warmth, energy, and smart ops to drive performance and brand standards in a fast-paced restaurant environment.

You’ll develop your team, ensure safety and compliance, and help make commercial decisions that benefit the business. We offer a 45-hour contract, quarterly bonus, staff discounts, wellbeing support, and career growth opportunities.