Hospitality Assistant

Berkley Care Group; Packmoor; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Paid breaks

Free meals and drinks

Blue Light Card

Employee Assistance Programme

Cycle to Work

Job summary

Berkley Care Group is seeking a Hospitality Assistant to deliver warm, person-centred hospitality in a luxury care setting. You’ll use your hospitality skills to support residents with meals and beverages, ensuring an inviting dining environment and attentive service across different contexts.

You will join a team that recognises and rewards dedication, offers training and development opportunities, and provides a supportive, inclusive workplace with paid breaks and staff benefits.

Responsibilities

• Prepare and serve light meals, snacks and drinks for residents and their families
• Ensure dining and bar areas are clean, well-presented and welcoming
• Provide the best dining experience for residents and their families in all settings
• Ensure a good selection of drinks and snacks available at all times
• Help residents to prepare their food and drink when they want to
• Provide residents with support to make their own food and drink choices, catering to dietary requirements and preferences
• Assist in the organisation and preparation of special events and celebrations

Job description

About the Position

£13.00 per hour, paid breaks plus lots of great benefits!

Find your place and make a difference as a Hospitality Assistant at Berkley Care

Would you like the opportunity to use your hospitality skills in a care setting? Or are you looking for your first role in hospitality and would love that to be in care? Are you looking for career development and on-the-job training opportunities?If you answered yes to the above, then taking the first step in your career as a Hospitality Assistant with Berkley Care Group could be the right move for you.

A Top Employer 2026

For the third year running, Berkley Care is the only UK luxury care home provider to be recognised in this year’s Top Employer Awards for going above and beyond when it comes to employee well-being and development. This award is given in recognition of the group’s commitment to creating a nurturing, inclusive and supportive work environment, where the culture is warm and encouraging.

What we are looking for:

• Someone who is passionate about making a difference to the everyday life of others
• An individual who is kind, compassionate and treats others with respect
• You have a sense of fun and want to ensure residents are living well and thriving
• Someone who is able to engage with a wide range of people, such as residents and families

Are you able to provide the following hospitality services?:

• Prepare and serve light meals, snacks and drinks for residents and their families
• Ensure that all dining and bar areas are clean, well-presented and welcoming
• Provide the best dining experience for residents and their families in all settings
• Ensure that there is a good selection of drinks and snacks available at all times
• Help residents to prepare their food and drink when they want to
• Provide residents with the support to make their own food and drink choices, catering to their dietary requirements and preferences
• Assist in the organisation and preparation of special events and celebrations

What can you expect from us

• Above minimum wage and enhanced bank holiday pay
• Paid breaks, free meals and drinks whilst at work
• Equal pay for young workers who are paid the same as those aged 25+
• Monetary rewards for long service
• Enhanced Maternity and Paternity Pay
• Industry leading Company Sick Pay (for critical illness and clinically necessary surgery)
• Access to a raft of benefits and discounts in hundreds of online and high street locations, plus a Blue Light Card
• Employee Assistance Programme plus a 24/7 GP Helpline
• Cycle to Work Scheme
• On-Demand Pay
• A luxury working environment
• Excellent learning, development and training opportunities

Our recruitment process

So, if you want a rewarding start to your hospitality career where you’ll be valued for the person you are and where you’ll be appreciated and respected for what you can bring to the role, There is one face-to-face in-person interview with the Hospitality Manager. We can send you the interview questions before your interview, giving you the best chance to prepare.

Equality, Diversity and Inclusion (EDI)

At Berkley Care Group, we are committed to providing EDI at all levels in our company. We recognise that employing people who have diverse talents, experiences and perspectives not only contributes to our success but also allows us to have a more exciting, innovative and creative workforce. Therefore, we are committed to creating an inclusive workplace that respects and values all individuals, including those who are Neurodiverse.

#INDHP