Receptionist - bank

Berkley Care Group; Packmoor; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Paid breaks

Free meals

Blue Light Card

On‑Demand Pay

Luxury environment

Training opportunities

Job summary

Berkley Care Group is hiring a Weekend Receptionist in Packmoor, England. This role focuses on welcoming visitors, handling inquiries, and supporting the Home Administrator with data tasks and communications.

The position offers weekend shifts with breaks paid, a customer‑facing environment, and opportunities to develop in a luxury care home setting. You will be the first point of contact for residents and families, contributing to a warm, professional atmosphere.

Qualifications

• Good interpersonal skills with the ability to communicate with a range of people
• Attention to detail to present the home well and make a good first impression
• Strong organisational and administrative skills to support the Home Administrator with tasks such as inputting data, ensuring systems are updated, postal duties and document production
• Good customer service skills, including in person, over the phone and via email

Responsibilities

• Assist the Home Administrator with administrative tasks
• Input data and keep systems updated
• Support show rounds for prospective residents and their families
• Greet visitors and be a welcoming point of contact for the home

Skills

Interpersonal skills

Attention to detail

Organisational skills

Customer service

Job description

About the Position

£13.11 per hour, paid breaks plus lots of great benefits!

Find your place and make a difference as a Weekend Receptionist at Berkley Care

Are you currently working as a receptionist or in a front of house role where you use your customer service skills? Are you a confident and engaging communicator and like meeting and speaking to new people every day? If you answered yes, then taking the first step in your career as a receptionist with Berkley Care Group could be the right move for you.

A Top Employer 2026

For the third year running, Berkley Care is the only UK luxury care home provider to be recognised in this year’s Top Employer Awards for going above and beyond when it comes to employee well-being and development. This award is given in recognition of the group’s commitment to creating a nurturing, inclusive and supportive work environment, where the culture is warm and encouraging.

What we are looking for:

• Someone who is flexible and looking for weekend work
• An individual who is warm and kind with a caring and compassionate nature
• Someone who would take pride in being a face of the home, who is often one of the first to welcome visitors
• Someone who is calm and able to manage the needs of a variety of people

Do you have the following?:

• Good interpersonal skills with the ability to communicate with a range of people
• Attention to detail to present the home well and make a good first impression, including during show rounds for prospective residents and their families
• Strong organisational and administrative skills to support the Home Administrator with tasks such as inputting data, ensuring systems are updated, postal duties and document production
• Good customer service skills, including in person, over the phone and via email

What can you expect from us

• Above minimum wage and enhanced bank holiday pay
• Paid breaks, free meals and drinks whilst at work
• Equal pay for young workers who are paid the same as those aged 25+
• Access to a raft of benefits and discounts in hundreds of online and high street locations, plus a Blue Light Card
• On-Demand Pay
• A luxury working environment
• Excellent learning, development and training opportunities

Our recruitment process

So, if you would like to work as a receptionist in a rewarding environment where you’ll be valued for the person you are and where you’ll be appreciated and respected for what you can bring to the role. There is one face-to-face in-person interview with the Home Administrator. We can send you the interview questions before your interview, giving you the best chance to prepare.

Equality, Diversity and Inclusion (EDI)

At Berkley Care Group, we are committed to providing EDI at all levels in our company. We recognise that employing people who have diverse talents, experiences and perspectives not only contributes to our success but also allows us to have a more exciting, innovative and creative workforce. Therefore, we are committed to creating an inclusive workplace that respects and values all individuals, including those who are Neurodiverse.