Hospitality Assistant

Vacherin; Newcastle upon Tyne; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Operational training

Life assurance

Personal development opportunities

Wellbeing programme

Social events

Holiday purchase scheme

Discount vouchers

Job summary

CH&CO is currently seeking a Hospitality Assistant (Zero Hours) to help ensure the smooth running of operations across our site. You will greet guests, serve customers, and provide a seamless, personalised experience while representing the CH&CO brand.

We're looking for individuals who are passionate about outstanding service, can work flexibly on a zero-hours basis, and take pride in maintaining high standards of food handling and health and safety compliance.

Qualifications

• Experience in hospitality or guest service is desirable.
• Ability to greet guests with a smile and deliver a personalised service.
• Knowledge of food hygiene and health & safety standards is beneficial.

Responsibilities

• Greet and look after guests to ensure they leave delighted.
• Serve customers with a seamless, personalised experience.
• Know the menu well and make recommendations to guests.
• Represent CH&CO and maintain a positive brand image.
• Comply with Food Handling, Hygiene and Health & Safety standards.

Job description

We're currently recruiting a dedicated Hospitality Assistant (Zero Hours) to help ensure the smooth running of the operations in CH&CO on a permanent casual basis, contracted to 0 hours per week.

As a Hospitality Assistant (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Benefits

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Could you bring your spark to CH&CO? Here's what you need to know before applying:

Your Key Responsibilities Will Include

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Chartwells and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Hospitality Assistant Will

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Job Reference: com/1108/48862001/52826127/BU #Vacherin

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!