Hospitality Assistant

Vacherin; Greater London; Presencial; GBP 12.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Life assurance scheme

Employee Assistance Programme

Holiday purchase scheme

Discount vouchers

Training and development opportunities

Wellbeing strategy

Descripción de la vacante

Vacherin is seeking a Hospitality Assistant to be the face of CH&CO, delivering exceptional customer service on a full-time basis. The role covers 37.5 hours per week in a fast-paced team that takes pride in its people and brand.

You will greet guests, provide a seamless, personalised experience, and be knowledgeable about the menu to make recommendations. The position offers development opportunities within a supportive team culture and aligns with Compass Group UK&I values.

Formación

• Passion for delivering outstanding service to guests.
• Be an excellent team player with great communication skills.
• Take initiative and make decisions that benefit customers.
• Ability to work under pressure in a fast-paced environment.

Responsabilidades

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing CH&CO and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Conocimientos

Customer service

Communication skills

Team player

Initiative

Work under pressure

Motivation to succeed

Descripción del empleo

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for CH&CO on a full time basis, contracted to 37.5 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Benefits

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your Key Responsibilities Will Include

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Hospitality Assistant Will

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Job Reference: com/2710/48770001/52815649/BU #Vacherin

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!