Hospitality Assistant

John Lewis Partnership; Bracknell; On-site; GBP 9,800 - 13,000; Part time

Job summary

John Lewis Partnership in Bracknell is seeking a Hospitality Assistant to support the Partners in a dining room, with night-time pay premium and varied part-time hours. You will help with food preparation, stocking, and service, while upholding hygiene and safety standards.

The role includes handling stock and till-related tasks in a busy catering environment. core duties include teamwork to ensure smooth service, maintaining hygiene, and rotating stock to minimize waste, with shifts across

Qualifications

• Basic Food Hygiene Certificate.
• Previous catering experience.
• Worked in a forward thinking customer facing environment.

Responsibilities

• Work as a team to ensure a smooth catering service.
• Provide positive Partner interactions with a friendly and welcoming attitude.
• Follow Health and Safety at Work Act and Food Safety Act procedures.
• Ensure stock is stored away and replenished.
• Reduce food wastage by rotating stock with care.
• Resolve issues promptly using your initiative.
• Maintain personal hygiene standards.
• Provide prompt service at a cashless till.
• Maintain and restock vending machines.

Skills

Basic Food Hygiene

Catering experience

Customer facing

Job description

As a Hospitality Assistant, you'll work in our Partner (employee) dining room providing food to our Partners. You'll take great pride in your food preparation and presentation standards and ensure the best possible catering experience. You'll also support with other catering related tasks, including stock replenishment, storage of deliveries, food preparation and pot wash. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Key Responsibilities

• Work as a team to ensure a smooth catering service.
• Provide positive Partner interactions with a friendly and welcoming attitude.
• Follow procedures and instructions using the 'Health and Safety at Work Act' and 'Food Safety Act' when completing all relevant tasks.
• Ensure stock is stored away appropriately and replenished.
• Reduce food wastage by ensuring care and due diligence when rotating food stock.
• Act promptly and use your initiative to resolve any issues that arise in the operation.
• Maintain personal hygiene standards.
• Providing prompt service when working on a cashless till.
• Maintaining vending machines - cleaning and re-stocking.

Essential skills/experience you'll need

• Basic Food Hygiene Certificate.
• Previous catering experience.
• Worked in a forward thinking customer facing environment.

Desirable skills/experience you may have

• Food Safety level 2 & 3.
• Basic Food Hygiene Certificate.

Closing Date

September 21, 2026

Contract Type

Permanent

Hours of Work

Varied hours of part time work (16.5 hours) across seven days to include early starts, late finishes, evenings and weekends between the hours of 07:30 - 20:30.

ABOUT THE PARTNERSHIP

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.