Hospitality Assistant

Bupa; Altrincham; On-site; GBP 18,000 - 20,000; Part time

Benefits offered by this job

Free meals on shift

28 days holiday

Bupa pension plans

Job summary

Woodend Care Home, part of Bupa, is seeking a Hospitality Assistant to deliver friendly, resident‑focused service and help maintain a welcoming dining environment. You will serve meals, assist residents and support colleagues across shifts.

The role offers a part‑time contract with a focus on creating a home‑from‑home atmosphere, free meals on shifts, and access to Bupa welfare benefits and pension options.

Qualifications

• Experience in a customer facing environment with a Basic Food Hygiene Certificate.
• Maintaining high standards in the home to ensure residents enjoy a pleasant dining experience.
• Clear communication and helpfulness to support the team and residents.

Responsibilities

• Providing excellent customer service to residents.
• Ensuring high quality food presentation at all times.
• Serving meals and drinks to residents in dining areas and rooms.
• Cleaning dining areas to keep them tidy and presentable.
• Serving refreshments outside meal times to residents, relatives and visitors as required.

Skills

Food Hygiene Certificate

Job description

Job Description: Hospitality Assistant Woodend Care Home

CQC rating: Good Carehome.co.uk rating: 9.6 Salary £13.30 - £14.30 per hour depending on experience Permanent 32 hour contract We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives.

You’ll help us make health happen by:

• Providing excellent customer service to all our residents
• Ensuring high quality food presentation at all times
• Serving meals and drinks to residents in the dining areas and to their rooms
• Cleaning of the dining area ensuring it’s tidy and presentable
• Serving refreshments outside of meal times to residents, relatives and visitors as required

Key Skills / Qualifications needed for this role:

• Experience in a customer facing environment with a Basic Food Hygiene Certificate, you want to deliver an excellent service to make our residents feel at home.
• You’ll understand the importance of maintaining high standards in and around the home, ensuring our residents enjoy a pleasant dining experience.
• Comfortable communicating with others - nothing is too much trouble, you’re always happy to help the wider team, cherishing the little moments with our residents.

Benefits

• My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350
• Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday
• We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.
• Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!
• Free meal on every shift
• Interest‑free annual travel loan to enable the purchase of public transport annual season tickets
• We offer a range of Bupa pension plans – find out more on our career site
• Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site
• Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.

Time Type: Part time Job Area: Locations: Woodend

Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference.