Hospitality Assistant

Inspire Catering (part of CH&CO Group); Aberdeen City; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Training & development

Life assurance

Personal development

Wellbeing programme

Social events

Holiday purchase scheme

Discount vouchers

Job summary

Inspire Catering (part of CH&CO Group) is seeking a Hospitality Assistant to be the face of our business, delivering exceptional customer service on a part-time basis. You will join a team that takes pride in our food, brand, and people, ensuring every guest feels valued.

You will work in a fast-paced environment with variable shifts and a 43.6-week year contract, with opportunities to develop your skills through our training programmes, wellbeing resources, and a range of staff benefits.

Qualifications

• Demonstrates outstanding guest service and communication.
• Ability to engage with guests and take ownership of service.
• Works well within a team and takes initiative.
• Maintains composure and quality service under pressure.

Responsibilities

• Greet and look after guests to ensure they leave delighted.
• Serve customers with a seamless, personalised experience.
• Know the menu and make informed recommendations to guests.
• Represent Inspire Catering and uphold a positive brand image.
• Adhere to Food Handling & Hygiene standards.
• Follow Health & Safety regulations at all times.

Skills

Excellent communication

Customer service

Team player

Initiative

Ability to work under pressure

Job description

We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Inspire on a part time basis, contracted to 30 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.

Benefits

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Here's an idea of what your shift patterns will be: Variable shifts

Please note: This role is contracted to 43.6 weeks per year

As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Your Key Responsibilities Will Include

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Compass Group UK&I and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Hospitality Assistant Will

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Job Reference: com/2809/48945001/52836052/BU #SCOT #Inspire

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!