Hospital Facilities Operations Lead (24/7)

2gether Support Solutions; Ashford; On-site; GBP 40,000 - 52,000; Full time

Benefits offered by this job

Annual leave

Company pension

Discounts and staff app

Blue light card

Job summary

2gether Support Solutions is recruiting a Facilities Services Manager for William Harvey Hospital, Ashford. You will lead Portering, Waste, Post Room, Reception and Security, managing a large on-site team in a 24/7 hospital environment.

You will drive service performance, safety and compliance, work with Trust stakeholders and senior managers, and contribute to continuous improvements and policy development. This is a full-time, on-site role at William Harvey Hospital, Ashford.

Qualifications

• Experience managing a large, complex operational service (ideally healthcare or facilities).
• Proven people management with multi-disciplinary teams.
• Experience with recruitment, induction, training, appraisal and performance processes.
• Excellent communication and stakeholder relationship skills.
• Strong KPI monitoring and service-improvement planning.

Responsibilities

• Provide day-to-day leadership for Portering, Waste, Post Room, Reception, Security.
• Lead large teams including recruitment, induction, training and performance management.
• Ensure safe transfer of patients, materials and equipment across the hospital.
• Monitor KPIs and report on service volumes and performance.
• Act as key contact for customers, senior Trust managers and external stakeholders.
• Develop and implement policies and working practices across areas of responsibility.
• Maintain health and safety compliance and risk controls.

Skills

People management

Leadership

Operations planning

KPIs analysis

Stakeholder management

Communication

Policy development

Healthcare facilities

Job description

2gether Support Solutions is recruiting a Facilities Services Manager for William Harvey Hospital, Ashford. You will lead Portering, Waste, Post Room, Reception and Security, managing a large on-site team in a 24/7 hospital environment.

You will drive service performance, safety and compliance, work with Trust stakeholders and senior managers, and contribute to continuous improvements and policy development. This is a full-time, on-site role at William Harvey Hospital, Ashford.