Hospital Catering & Pantry Assistant

Bupa; Glasgow; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

25 days annual leave

Bupa health insurance

Pension and life insurance

Season ticket loan

Discounts for retailers

Wellbeing & development

Learning & development opportunities

Job summary

Bupa operates New Victoria Hospital in Kingston upon Thames, delivering patient-friendly dining services in a busy hospital environment. The Pantry & Catering Assistant will support meal service, hygiene standards and a welcoming dining experience for patients, visitors and staff.

Key duties include pantry preparation, serving meals, keeping dining areas clean, handling dietary requirements and liaising with kitchen teams to ensure smooth daily catering operations.

Qualifications

• Experience in hospitality or catering environments.
• Excellent communication and interpersonal skills.
• Customer-focused approach with passion for service.
• Ability to work efficiently in a busy environment and manage priorities.

Responsibilities

• Prepare pantry areas for meal service, ensuring supplies and equipment are ready.
• Serve and distribute meals and beverages to patients and staff.
• Assist with meal preparation and service in staff dining areas.
• Maintain cleanliness of dining areas and coffee machines.
• Collect food orders from departments and assist with delivery of meals.
• Follow food hygiene, COSHH and Health & Safety regulations.
• Complete daily temperature checks and cleaning schedules accurately.
• Maintain a clean-as-you-go approach in all areas.
• Liaise with kitchen teams and hospital departments for smooth service.
• Deliver excellent customer service to patients, visitors and colleagues.

Skills

Customer service

Hospitality experience

Communication

Team player

Education

NVQ in Catering

Job description

Bupa operates New Victoria Hospital in Kingston upon Thames, delivering patient-friendly dining services in a busy hospital environment. The Pantry & Catering Assistant will support meal service, hygiene standards and a welcoming dining experience for patients, visitors and staff.

Key duties include pantry preparation, serving meals, keeping dining areas clean, handling dietary requirements and liaising with kitchen teams to ensure smooth daily catering operations.