Homeware Sales Leader & Team Coach

Liberty London plc; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Liberty London plc is seeking a Divisional Sales Manager for the Homeware department. You will lead daily operations, drive sales, and coach a team across training, merchandising, stock and e-commerce to deliver exceptional customer service.

In this role you will set departmental targets, mentor staff, and partner with Store Director to elevate performance, visual displays and inventory accuracy in a premier luxury setting.

Qualifications

• Proven experience managing a retail department or sales team.
• Track record of achieving sales, service and stock targets.
• Confident coaching and development of teams.
• Commercial awareness with ability to act on trading data.
• Experience in merchandising and stock control.
• Experience planning rotas and peak trading cover.

Responsibilities

• Plan department rota to cover peak trading periods.
• Hold monthly reviews and set objectives.
• Coach to raise performance and address issues.
• Run daily team briefs to energise selling.
• Develop team with training and application.
• Build relationships with managers and buyers in other departments.
• Set sales targets and track progress.
• Reward and incentivise to hit targets.
• Carry out floor moves to improve performance and sell-through.
• Provide weekly trade feedback and customer insight.
• Ensure knowledge of store services and promotions.
• Resolve customer issues promptly.
• Conduct daily floor walks and maintain standards across shop floor and stockroom.
• Prevent stock loss by tagging and securing stock and ensuring till accuracy.
• Prepare for and participate in stock takes.

Skills

Retail leadership

Sales targets

Coaching & development

Commercial awareness

Merchandising & stock control

Rota planning

Job description

Liberty London plc is seeking a Divisional Sales Manager for the Homeware department. You will lead daily operations, drive sales, and coach a team across training, merchandising, stock and e-commerce to deliver exceptional customer service.

In this role you will set departmental targets, mentor staff, and partner with Store Director to elevate performance, visual displays and inventory accuracy in a premier luxury setting.