Homeownership Services Administrator

Newlon Housing Trust; Liverpool; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

27 days holiday

Non-contributory pension

Flexi scheme

Hale Village offices

Job summary

Newlon Housing Trust is seeking an enthusiastic administrator to support the Homeownership Services team. You will handle leasehold sales processes, liaise with agents, solicitors, surveyors and lenders, and manage workloads efficiently.

The role emphasizes strong communication, IT skills and the ability to work independently in a busy environment, while supporting colleagues in a close-knit team at Hale Village.

Responsibilities

• Focus on leasehold sales transactions and related admin tasks.
• Coordinate with external agencies including managing agents, solicitors, surveyors and lenders.
• Provide customer-focused administration with strong organisational skills.

Job description

Contract: Full-time, permanent
Salary: £34,975 per annum plus opportunity to earn up to 5% performance related bonus
Location: Hale Village, London, N17

Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.

We have an exciting opportunity for an enthusiastic and customer-focused administrator with excellent organisational skills to join our team.

As part of our Homeownership Services team your duties will be focused on a variety of leasehold sales transactions whilst forming good working relationships with external agencies including managing agents, solicitors, surveyors and lenders. You will be required to participate in all sales activities and events as and when required.

A self-starter, you will feel confident working on your own initiative and have the ability to plan and organise your own workload, as well as working as a key member of the team. You will also provide support to colleagues in this small but very busy team and have experience in a customer focused environment with excellent telephone and written communication skills.

With proven customer service experience in a busy working environment, you will be able to deal effectively and efficiently with members of the public both via verbal and written communication. Some knowledge of property sales and housing legislation is essential, along with good administration and IT skills with the ability to manage a large and varied workload.

In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You'll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes' walk from the major transport interchange at Tottenham Hale.

Closing date is 23:59 on Tuesday 8 September 2026

Interviews will be held at the Newlon Head Office on Thursday 17 September 2026

Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer.