Disrepair Litigation Administrator

Newlon Housing Trust; Liverpool; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

27 days holiday

Non-contributory pension

Flexi scheme

Job summary

Newlon Housing Trust is seeking a highly proactive individual to support our Housing Lawyer in managing a caseload of housing disrepair claims, from pre-action through to settlement. You will maintain accurate case records, monitor deadlines, collate evidence and legal documentation, liaise with residents, surveyors, solicitors and other departments and assist with the progression and resolution of claims.

You’ll also benefit from 27 days holiday, a non-contributory pension, excellent benefits

Qualifications

• Experience in housing litigation or case management preferred.
• Strong IT and administrative skills.

Responsibilities

• Manage a caseload of housing disrepair claims from pre-action to settlement.
• Maintain accurate case records and monitor deadlines.
• Collate evidence and legal documentation; liaise with residents, surveyors, solicitors and other departments.
• Assist with progression and resolution of claims.

Job description

Salary: £36,474 per annum plus opportunity to earn up to 5% performance related pay
Contract: Full-time, FTC until March 2027
Location: Hale Village, London, N17

Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.

We have an opportunity for a highly pro-active and customer-focused individual to join our team and support our Housing Lawyer in the effective management of a caseload of housing disrepair claims, from pre-action stage through to the settlement of court proceedings.

You will maintain accurate case records, monitor deadlines, collate evidence and legal documentation, liaise with residents, surveyors, solicitors and other departments and assist with the progression and resolution of claims.

With proven experience of working within a housing litigation or case management environment, you will have first class customer service skills and be able to deal effectively and efficiently with service issues and liaise confidently with members of the public. Excellent administration and IT skills are essential, along with good planning and organisational skills with the ability to manage a large and varied workload.

In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.

Closing date: 23:59 on Wednesday 9 September 2026.

Interviews will be held at the Newlon Head Office on Wednesday 16 September 2026.

Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.

No agencies please.