Homelessness Support Worker (Fixed-term Contract)

Midland Heart; Northampton; On-site; GBP 28,000 - 35,000; Full time

Job summary

An established industry player is seeking passionate Homelessness Support Workers to join their Independent Living function. This role is vital for assisting vulnerable individuals on their journey towards independence. You will be responsible for providing essential support and advice to those facing homelessness, ensuring they have access to necessary services. With a commitment to making a positive impact in the community, this organization offers a supportive work environment alongside competitive benefits, including generous leave and pension contributions. If you are looking to make a real difference in people's lives, this opportunity is perfect for you.

Benefits

25 days annual leave

Up to 8% matched pension contributions

Access to Brilliant Benefits portal

Qualifications

• Experience in supporting vulnerable individuals facing homelessness.
• Strong communication and teamwork skills are essential.

Responsibilities

• Provide advice and support to individuals facing homelessness.
• Engage with services and produce support plans for clients.

Skills

Communication Skills

Compassion

IT Skills

Housing Management Experience

Education

Relevant Social Care Qualification

Tools

In-house IT System

Job description

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We have a great opportunity for Homelessness Support Workers to join our Independent Living function. This is a great opportunity for a people-focused person who is passionate about making a difference within their local community.

We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).

This role is located at our Independent Living Scheme, Oasis House. This is at the heart of the City Centre and has excellent transport links as well as access to shops, cafés and restaurants!

As a Support Worker you will be a crucial part of the front-line team in our services. You will be allocated a caseload of vulnerable people facing homelessness (age 18 and over) who you'll provide support and advice to, helping them on the path to living independently. These schemes are home to medium to hight needs individuals who may have previously faced challenging circumstances or have experienced trauma.

Shift patterns for this role will rotate on a 6 week rolling rota. Shifts are between 08:00am - 08:00pm, 3 days on 3 days off, with some weekend work included and Bank Holidays.

Your day-to-day responsibilities will include:

• Provide advice and support to vulnerable individuals facing homelessness.
• Provide support to customers around accessing health services and employment.
• Produce support plans and conduct regular meetings with an allocated caseload of customers to ensure they stay on track.
• Engage with homeless services and liaise with the Intensive-Housing Management team when necessary.
  
  

Please note - you will also be required to use our in-house IT system to update tenant databases as well as issue and respond to correspondence - this is a fundamental part of the role so the successful candidate will need to be confident with Basic IT.

Our ideal candidate? You will be a customer-focused person who is passionate about making a positive difference for vulnerable people. Ideally, you will also have some experience of Housing Management. You will be compassionate with strong communication skills, allowing you to work effectively in a team environment. Former experience dealing with issues around homelessness is also preferable.

What's on offer? We have a whole host of benefits which can be taken advantage of by our employees - these include 25 days annual leave, up to 8% matched pension contributions and access to our Brilliant Benefits portal which will bring you discounts on your shopping! To find out more, please click here.

Who are Midland Heart? We're a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.

Interested? Click on "Candidate Information" below for a full Role Profile. To apply submit a CV and a Cover Letter explaining why you've got the right skills for this role.

We reserve to right to close recruitment activity prior to the advertised closing date.

We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organizations

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