Homelessness Prevention Specialist

Stroud District Council; Stroud; On-site; GBP 26,000 - 32,000; Full time

Job summary

Stroud District Council invites applications for an enthusiastic Housing Advice Team role focused on preventing homelessness and delivering housing advice services. You will work within a busy team, using established procedures and the Housing Act framework to support residents in housing need.

The role requires front-line experience, strong communication, and the ability to handle pressures while delivering excellent customer service.

Qualifications

• Experience in housing or homelessness services.
• Knowledge of Housing Act and the Homelessness Reduction Act is essential.
• Ability to work under pressure and deliver excellent customer service.

Responsibilities

• Prevent homelessness using established procedures and the statutory framework.
• Deliver housing advice and assist with the Housing Register (HomeseekerPlus).
• Contribute to a busy team and maintain high service standards.

Skills

Customer service

Front-line experience

Communication

Organisational skills

Time management

Job description

Stroud District Council invites applications for an enthusiastic Housing Advice Team role focused on preventing homelessness and delivering housing advice services. You will work within a busy team, using established procedures and the Housing Act framework to support residents in housing need.

The role requires front-line experience, strong communication, and the ability to handle pressures while delivering excellent customer service.