Homelessness Navigator

Chelmsford City Council; Chelmsford; Hybrid; GBP 37,000 - 41,000; Full time

Job summary

Chelmsford City Council is hiring a Homelessness Navigator within the Housing Services team. The successful applicant will assess housing and support needs for people who are sleeping rough, working on a case-based basis to help move them toward stable accommodation.

You will collaborate with housing providers, local charities, health and social care, and the criminal justice system. The role is based mainly at the Civic Centre in Chelmsford, 37 hours per week, with some away-from-office work

Qualifications

• Experience of working with vulnerable people and knowledge of housing and homelessness.
• Ability to engage with external agencies and services.

Responsibilities

• Assess housing and support needs for people who are sleeping rough.
• Work on a case-based basis to move people off the street toward stable accommodation.
• Work primarily at the Civic Centre, with occasional street engagement and off-site visits.

Skills

Experience with vulnerable people

Knowledge of housing and homelessness

Job description

We are recruiting a Homelessness Navigator to join our Housing Services team. The successful applicant will work in the Navigator Service, alongside the Council’s homelessness team, assessing housing and support needs for people who are sleeping rough, working on a case-based basis to assist people move off the street and on towards stable accommodation.

This is a great opportunity to work closely with people and external agencies who provide housing and support, including but not limited to housing providers, local charities, health and social care and the criminal justice system.

Applicants should have experience of working with vulnerable people and knowledge and understanding of housing and homelessness.

The successful candidate will be based mainly at the Civic Centre in Chelmsford working 37 hours per week but will be required to work away from the office for some of the time, including regular engagement with clients on the street. The post provides an opportunity to develop existing knowledge and skills, whilst gaining experience of both operational and strategic housing issues in the mid Essex area.

Please note should sufficient applications be received prior to the closing date, we may close the role for applications early.

As an accredited Essex Family Friendly Employer, this full-time role can be job-shared or part-time if we can fill the remaining hours. Please mention this in your supporting statement. if you are interested. For more details please visit: https://www.essex.gov.uk/family-friendly-charter.

Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment checks which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.

Proud member of the Disability Confident employer scheme

Homelessness Navigator

Company: Chelmsford City Council Salary: £37,455 to £40,770 a year Hours: Full-time Location: Chelmsford, CM1 1JE Working pattern: Hybrid - 2 days remote Job type: Permanent Posting date: 13 Oct 2026 Closing date: 3 Nov 2026

Summary

We are recruiting a Homelessness Navigator to join our Housing Services team. The successful applicant will work in the Navigator Service, alongside the Council’s homelessness team, assessing housing and support needs for people who are sleeping rough, working on a case-based basis to assist people move off the street and on towards stable accommodation.

This is a great opportunity to work closely with people and external agencies who provide housing and support, including but not limited to housing providers, local charities, health and social care and the criminal justice system.

Applicants should have experience of working with vulnerable people and knowledge and understanding of housing and homelessness.

The successful candidate will be based mainly at the Civic Centre in Chelmsford working 37 hours per week but will be required to work away from the office for some of the time, including regular engagement with clients on the street. The post provides an opportunity to develop existing knowledge and skills, whilst gaining experience of both operational and strategic housing issues in the mid Essex area.

Please note should sufficient applications be received prior to the closing date, we may close the role for applications early.

As an accredited Essex Family Friendly Employer, this full-time role can be job-shared or part-time if we can fill the remaining hours. Please mention this in your supporting statement. if you are interested. For more details please visit: https://www.essex.gov.uk/family-friendly-charter.

Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment checks which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.