Homeless Resettlement Practitioner

The Salvation Army; Liverpool; On-site; GBP 21,000 - 29,000; Full time

Job summary

The Salvation Army is seeking a Homeless Resettlement Practitioner (Support Worker) to empower residents and support them toward settled accommodation in a collaborative, respectful environment.

You will follow safeguarding policies, maintain records, and assist with administrative tasks while supporting inclusion and, when required, the spiritual programme. Flexibility for early/late shifts is expected.

Qualifications

• Demonstrated communication skills, both written and verbal.
• Ability to think practically and find solutions.
• Willingness to learn new systems and use computers.

Responsibilities

• Empower residents by collaborating with colleagues and external partners to meet individual needs and secure settled accommodation.
• Create a safe, supportive environment following relevant policies and safeguarding requirements.
• Manage day-to-day administrative tasks and provide effective office support.

Skills

Strong communication

Problem solving

Digital confidence

Commitment & flexibility

Team player

Job description

Darbyshire House is Supported Accommodation for 44 males with complex needs experiencing homelessness, we are looking for a Homeless Resettlement Practitioner (known internally as a Support Worker) to join our team. We are looking for someone who isn't afraid to think differently and get stuck in. Someone who sees the person beyond their circumstances, brings energy and fresh ideas to the team and wants to work for a well-established organisation, and get involved in work that means something, and will change lives. What you'll do:

• Empower people to move forward by working collaboratively with colleagues and external partners to meet individual needs, promote choice and overcome barriers to securing settled accommodation.
• Create a safe and supportive environment by following relevant legislation, policies, and procedures to safeguard service users, colleagues and visitors.
• Keep things running smoothly by managing day-to-day administrative tasks and providing effective office support.
• Maintain accurate records of service users' wellbeing, support plans and health and safety matters, ensuring information is factual and up to date.
• Champion inclusion and respect by recognising and valuing the diverse cultures, beliefs, and practices of others.
• Live our values by working in line with the Mission and Values of The Salvation Army.
• Contribute to the life of the service by supporting the delivery of the spiritual programme where required.
• Put residents at the heart of their support by ensuring their views, preferences and experiences inform their individual support and safety plans.
• Be flexible and responsive by undertaking other reasonable duties that support the effective running of the service., In the job profile you will find the criteria required for the role, please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment will be subject to:

• Satisfactory references
• A criminal record check DBS Disclosures Enhanced - Adult with Adult barred list
• Evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found
  A problem-solving mindset - thinking practically, taking initiative, and finding ways forward.
• Strong communication skills - confident communicating clearly, both verbally and in writing.
• Digital confidence - comfortable using computers, or willing to learn new systems.
• Commitment and flexibility - bringing a positive attitude, working collaboratively, and adapting to the needs of the service.
• Availability - flexibility to work early, late and weekend shifts on a 3 week rolling rota.
• A team player - working collaboratively, sharing ideas, and supporting colleagues to deliver the best outcomes for our residents.