Home-Visit Scheduling Coordinator

Specsavers; Ballymena; In loco; GBP 24.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Specsavers Perks

WeCare

Headspace subscription

Employer pension

Birthday leave

Descrizione del lavoro

Specsavers in Ballymena (Cullybackey) is seeking a Call Centre/Scheduling Assistant to coordinate home-visit clinics and handle customer enquiries from our office just outside Ballymena. You’ll plan schedules for the Home Visits team and manage day-to-day administrative tasks with strong support and development opportunities.

The role offers full-time hours (40 per week, Mon-Fri, 8:30am–5:30pm) with part-time options, salary up to £26,852 per annum (pro rata), and a friendly, supportive team

Competenze

• Previous office or call centre experience.
• Excellent telephone-based customer service skills.
• Great organisational skills and attention to detail.
• Friendly, confident and professional approach when speaking with customers.
• Optical experience would be advantageous, but isn’t essential.

Mansioni

• Plan and coordinate clinics for the Home Visits team.
• Speak with customers over the phone and answer queries.
• Keep day-to-day administration running smoothly.
• Be the scheduling expert behind the scenes to ensure teams are in the right place at the right time.

Conoscenze

Call centre experience

Customer service

Organisational skills

Professional communication

Optical experience (adv)

Descrizione del lavoro

Specsavers in Ballymena (Cullybackey) is seeking a Call Centre/Scheduling Assistant to coordinate home-visit clinics and handle customer enquiries from our office just outside Ballymena. You’ll plan schedules for the Home Visits team and manage day-to-day administrative tasks with strong support and development opportunities.

The role offers full-time hours (40 per week, Mon-Fri, 8:30am–5:30pm) with part-time options, salary up to £26,852 per annum (pro rata), and a friendly, supportive team