Home to School Transport Senior Lead

Birmingham City Council; United Kingdom; Hybrid; GBP 66,000 - 86,000; Full time

Job summary

A local government authority in the UK is seeking a Home to School Transport Senior Lead to provide strategic leadership and direction for transport services for children. The role involves overseeing compliance and operational effectiveness in allocating transport options and ensuring excellent service delivery. Ideal candidates will have a strong background in stakeholder engagement, service improvement, and managing complexities associated with children's transport. Offers hybrid working across Birmingham with a competitive salary.

Benefits

Hybrid working arrangement

Supportive workplace for diverse backgrounds

Commitment to employee development

Qualifications

• Experience in transport provision and service improvement.
• Strong background in compliance and safeguarding for children's services.
• Ability to manage budget constraints while delivering effective outcomes.

Responsibilities

• Lead and inspire a team to provide excellent customer service.
• Establish governance frameworks to meet legal obligations.
• Oversee Home to School transport services and compliance.
• Develop and review the Code of Good Practice.

Skills

Leadership in transport services

Stakeholder engagement

Service improvement

Communication skills

Project management

Job description

Job Title - Home to School Transport Senior Lead

Permanent

Grade 7 - £66,627 - £85,845

Interviews to be held late January 2026

Consultation grade - subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

This is an exciting time to join the Children and Young Peoples’ Travel Service (CYPTS). CYPTS currently provide 6,000 children and young people for whom without transport provision would not be able to attend education.

There is now the opportunity to join the CYPTS Leadership Team to support the delivery of our statutory duty of providing suitable transport for eligible students, ensuring that their needs are met and promoting independence and sustainable transport.

Role Overview

This is a unique new opportunity as the role of Home to School Transport Senior Lead is a critical role to the success of CYPTS providing strategic leadership and direction to the delivery of Travel Operations, Travel Passenger and Schools Travel Liaison & Compliance Services. This role will deputise for the Director of Children’s Commissioning and Performance as required.

Key Responsibilities

• Leading and inspiring employees to provide excellent customer service.
• Establishing strategic governance frameworks and operational structures to meet legal obligations by overseeing self‑assessment, external scrutiny, and Test of Assurance processes to ensure compliance and effective performance.
• Overseeing Home to School transport services, ensuring effective delivery and alignment with risk assessments. Key responsibility will be allocating suitable transport options for children and adolescents, including Travel Passenger Assistants, in compliance with regulations.
• Ensuring all transport provision is in line with BCC Frameworks
• Leading the development and review of the Code of Good Practice and Transport Policy to comply with legal requirements.

About You

A strategic and experienced people professional with a strong background in service improvement and stakeholder engagement for a transport provision service.

Bringing extensive experience in leading initiatives that shape and evolve transport operations, passenger assistant and compliance and safeguarding services for children and young people.

Adept at diagnosing organisational needs and translating insight into evidence‑based solutions that align with broader people strategies.

Skilled in managing high‑impact projects, navigating conflicting demands, and delivering innovative, future‑focused transport outcomes for children and young people with budget constraints. Combining excellent interpersonal, influencing, and communication skills with a data‑led mindset to drive continuous improvement.

Comfortable providing high‑level advice, guidance, knowledge, and proven excellent customer services of the challenges faced by children and young people with special educational needs and their families. Knowledge of special educational needs, disabilities, medical issues and mobility issues, with a deep understanding of how to align policy with operational and strategic goals.

The role will offer hybrid working with travel across Birmingham.

For an informal discussion about this exciting opportunity, please contact [e-mail] to arrange a call with Adrian Weissenbruch, Director of Children’s Commissioning and Performance.

Please upload your up‑to‑date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached

Please upload an up‑to‑date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached

We encourage applications from people of all backgrounds and aim to have a workforce that represents the communities we serve. Our data tells us that for this level of role, ethnic minorities are underrepresented and therefore we will use positive action to support us to achieve diverse shortlists. This may mean that recruitment times are a little longer, but we think this is worth it to achieve our aim.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

For any informal enquires please contact [e-mail]

A Disclosure and Barring Service (DBS) check will be undertaken.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Job Description and PersonSpecification